Customer Success Manager . You will help demonstrate the value for our customers and be their go-to contact, advocating and facilitating successful customer outcomes throughout the broader Asset Watch organization. Monitor account health and relevant KPIs to ensure continued adoption, and ali...
Customer Success Manager (CSM). Customer Success, Account Management, or a related field, with a proven track record of managing accounts and driving customer satisfaction. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of...
A company is looking for an Enterprise Customer Success Manager in California. ...
You are customer obsessed, always putting our customers first and being there for them every step of the way. You are experienced in building and nurturing customer relat...
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat...
As a Customer Success Manager at AssistIQ, you’ll be responsible for building and maintaining ongoing relationships with the customer and their satisfaction with AssistIQ products. In this position you will be responsible for owning customer relationships, proactively addressing issues, ensuring cus...
The Strategic Customer Success Manager develops trusted-advisor relationships to drive success with our largest, most complex accounts. The Strategic Customer Success Manager will also develop best practices and new playbooks based on customer trends. The Strategic Customer Success Management Team s...
Key ResponsibilitiesOwn the customer lifecycle by onboarding new clients and driving adoptionManage and nurture multiple customer relationships, engaging with key contactsMonitor KPIs and customer health to reduce churn risk and improve customer experienceRequired Qualifications3+ years of experienc...
Customer Success, Account Management, or a related field, with a proven track record of managing accounts and driving customer satisfaction. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commer...
A company is looking for a Senior Manager, Customer Success Engineering. ...
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat...
Customer Success Manager (CSM). Customer Success, Account Management, or a related field, with a proven track record of managing accounts and driving customer satisfaction. To achieve it, were looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of ...
A Customer Success Manager is responsible for managing a set of large accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
As a Lead Technical Program Manager in Professional Services under IP Data Products and Services, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Drive customer success through analysis of work efforts and ris...
The primary purpose of the Field Customer Success Manager position is to build and maintain strong relationships with our most strategic customers. Customer Success Managers (CSMs) learn their customer's business goals and help them achieve those goals through the use of Auctane products and service...
Successful Customer Success Managers are customer advocates who enjoy helping people, have excellent time management and prioritization skills, and are natural problem solvers. Passionate about customer success and satisfaction, with prior experience in customer success or equivalent history of incr...
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...
We believe that Customer Success is all about understanding your customers’ desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator journey through onbo...
As an Associate Customer Success Manager you would play a crucial role in managing a dedicated group of clients. Additionally, you will provide valuable support to key accounts managed by our Senior Customer Success Manager, ensuring that client EAP contract requirements are met. By delivering excep...
This role will be the Fuel iX team's first Customer Success Manager (CSM) and will partner closely with our Engineering, Delivery, Business Development and Product teams to build this critical function. Our CSM will be responsible for all aspects of the customer relationship post-sale and throughout...
By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Assists clients with defining their s...
We are looking for a Customer Success Manager (Enterprise) to join the Tessian team following the Proofpoint acquisition. As well as being responsible for renewals and advocacy in our NAMER customer base, you'll be a bridge between Product and our customers - communicating our technology, understand...
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat...