Accounts receivable specialist Jobs in Fremont, CA

Job Description

Job Description

The Accounts Receivable Analyst must possess the knowledge, skills, and ability to manage a varied accounts receivable portfolio. Responsibilities include collecting customer outstanding receivable balances by enforcing terms of sale; timely analysis and making decisions for resolution of over / short payments and deductions / claims; reviewing and taking action on orders on hold; responding to internal and external customer inquiries; creating reports and analysis; assessing and changing procedures to incorporate new requirements and improve efficiency; and handling other tasks and special projects as needed. The AR Analyst must be self-reliant and make independent decisions while exercising good judgment. This position interacts with all levels of management internally and externally to minimize risk and improve profitability and the collections cycle. They serve as the main point of contact in identifying and resolving issues that impact receivables.

Responsibilities :

Actively participate in driving results to meet individual, team, and department objectives

Focus on ongoing process improvement, making recommendations, and participating in or leading implementations to improve department efficiency

Establish and maintain strong working relationships with customers and other functional groups at all levels, including executive decision-makers

Keep management informed of unusual or non-standard issues and escalate when appropriate

Provide coverage during hours of responsibility for internal and external customers

Perform other tasks / projects as needed

Independently plan, analyze, and carry out collection of past-due accounts

Conduct timely research, analysis, and decision-making for resolution of deductions and disputed items, short / over-payments

Reconcile accounts in a timely manner; analyze transactions and initiate credits and adjustments to accounts, as well as accurately apply corresponding credits and debits

Identify and resolve order-to-cash root cause issues that impede invoicing, collections, and deduction resolution, including initiating and driving cross-functional resolutions

Review orders on credit hold and take appropriate action to ensure delivery dates are met

Initiate and maintain complete, accurate, and updated records of contacts, collection activities, and account reconciliations

Perform financial risk analysis to update credit limits within the level of authority and / or make recommendations to management

Requirements :

BA / BS in a related discipline highly preferred or equivalent experience

Minimum 3-5 years of high-volume collection and deductions experience (preferably trade spend); food industry experience highly desirable

Exceptional Microsoft Office skills required, including pivot tables, V-Lookups, formula building, and sorting data

SAP experience highly desired

Positive attitude and strong work ethic

Demonstrated ability to work in a highly ambiguous environment

Attention to detail without losing focus on the "big picture"

Excellent problem-solving and negotiation skills required

Proven ability to manage complex portfolios

Strong business writing and communication skills with the ability to effectively articulate discussions, proposals, and negotiations persuasively

Highly motivated self-starter who can work well independently and in a team environment

Must have a flexible schedule and be willing to put in extra time as needed to meet objectives

Benefits Designed with You in Mind

Health & Wellness :

Medical, dental, and vision coverage

Company-paid life insurance

Optional voluntary benefits

Work-Life Balance : Paid parental leave

Paid time off and holidays

Financial Security :

Competitive 401(k) plan with a 100% vested company match

Short-term and long-term disability coverage

Continuous Growth :

Tuition reimbursement program

Flexible Spending : HSA and FSA options

Performance-Based Rewards :

Performance-driven incentive programs tailored to your role :

Short-Term Incentive Plan (STIP) : Recognizing individual and team achievements

Sales Incentive Plan (SIP) : Rewarding excellence in sales performance

Bakery Incentive Plan (BIP) : Focused on achieving bakery-specific performance goals

This company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with a disability, or any other protected class under federal, state, or local law.