Customer success manager Empleos en Chicago il
Última actualización: hace 2 días
Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers.Bad data and inefficient workflows create friction that limits working capital and raises costs for ...Mostrar másÚltima actualización: hace 4 días
Boxtrot is a rapidly growing 3PL (third-party logistics) startup, now in our fourth year of operations.We pride ourselves on delivering exceptional logistics solutions for our clients, and we're co...Mostrar másÚltima actualización: hace 21 días
Join Our Team at Litera : Where Legal Technology Meets Excellence.Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and max...Mostrar másÚltima actualización: hace 3 días
The Customer Success Manager (CSM) works with existing customers to ensure customers realize value from their maintenance and support services and / or subscriptions.
They are responsible for the post...Mostrar másÚltima actualización: hace 3 días
Our mission is to unlock value for every customer.We help people build their businesses around their clients, and unleash the capabilities of Planhat.
We aim to redefine what customer success means ...Mostrar másÚltima actualización: hace 3 días
We are looking for a Customer Success Manager to join our rapidly growing startup at Fulton Market in Chicago, where speed and innovation drive our success.
In this role, you will support and train ...Mostrar másÚltima actualización: hace 3 días
At CADDi, we're looking for a skilled.This position offers dynamic and hands-on experience, and you'll wear multiple hats and contribute to various customer-facing functions at CADDi.What your days...Mostrar másÚltima actualización: hace 3 días
Codal is an award-winning web design and development consultancy that helps enterprise organizations solve complex problems and accelerate growth through elegant, data-driven digital solutions.Our ...Mostrar másÚltima actualización: hace 3 días
Invoca is the industry leader in AI and machine learning-powered Conversation Intelligence technology, helping businesses optimize revenue through real-time insights from customer interactions.Reco...Mostrar másÚltima actualización: hace 25 días
At YCharts, we believe that building and executing a great investment strategy should be simple and accessible.As a leader in the rapidly evolving wealth management industry, we provide tech soluti...Mostrar másÚltima actualización: hace 3 días
Customer Success Manager (Enterprise Healthcare Team) - 100% Remote.Hamilton Porter is a boutique recruiting firm that works with growth stage companies from across the US to find and hire great ta...Mostrar másÚltima actualización: hace 5 días
Vibes helps marketing, loyalty, and customer experience professionals at the world's most respected brands create personal, revenue-driving and long-term mobile engagement between consumers and the...Mostrar másÚltima actualización: hace 19 días
Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.
We deliver relevant audiences at scale and on quality publishe...Mostrar másÚltima actualización: hace 24 días
Stripe is a financial infrastructure platform for businesses.Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their reve...Mostrar másÚltima actualización: hace 3 días
At YCharts, we believe that building and executing a great investment strategy should be simple and accessible.As a leader in the rapidly evolving wealth management industry, we provide tech soluti...Mostrar másÚltima actualización: hace 2 días
At CancerIQ, our technology is expanding access to precision cancer prevention, early detection & treatment to more patient populations.
We build software and design services that make it easy for h...Mostrar másÚltima actualización: hace 3 días
Keeper is hiring driven Customer Success Managers to join a high producing team within our B2B sales division.This can be a 100% remote position from select locations with an opportunity to work a ...Mostrar másÚltima actualización: hace 27 días
At its inception, Alpine IQ developed a groundbreaking tool to manage customer data compliance across multi-state / provincial regulatory environments.
This concept later sprouted organically into a ...Mostrar másÚltima actualización: hace 6 días
With headquarters based in Chicago, Illinois and an international office in Seoul, South Korea, Sibel Health is an award-winning digital health startup with a mission to deliver Better Health Data ...Mostrar másÚltima actualización: hace 26 días
- Oferta promocionada
Customer Success Manager
LoopChicago, IL, USA tiempo completo
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BoxtrotChicago, IL, US65.000,00 US$–75.000,00 US$ anual
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LiteraChicago, IL, United States55.000,00 US$–70.000,00 US$ anual
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Burroughs, Inc.IL, United StatesA tiempo completo
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PlanhatChicago, IL, United StatesA tiempo completo
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LandusChicago, IL, United StatesA tiempo completo
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CADDiChicago, IL, United States75.000,00 US$–150.000,00 US$ anual
A tiempo completo
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CodalChicago, IL, United States75.000,00 US$–90.000,00 US$ anual
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InvocaChicago, IL, US77.500,00 US$–105.000,00 US$ anual
A tiempo completo
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Cisco Systems, Inc.Chicago, IL, United States Application window is expected to close on 12 / 20 / 2025.Ideal candidate will currently reside in Minnesota, South Dakota, Tennessee, Michigan, Illinois, Iowa or Ohio.
You will work closely with a dive...Mostrar másÚltima actualización: hace 28 días
- Oferta promocionada
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YCharts IncIL, United States60.000,00 US$–65.000,00 US$ anual
A tiempo completo
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Hamilton PorterChicago, IL, United States100.000,00 US$–135.000,00 US$ anual
A tiempo completo +1
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VibesChicago, IL, US99.000,00 US$–121.000,00 US$ anual
A tiempo completo
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OguryChicago, IL, US70.000,00 US$–80.000,00 US$ anual
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StripeChicago, IL, United StatesA tiempo completo
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Customer Success Manager
YChartsChicago, IL, United States60.000,00 US$–65.000,00 US$ anual
A tiempo completo
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Cancer IQChicago, IL, United StatesA tiempo completo
- Oferta promocionada
Customer Success Manager
Keeper Security, Inc.Chicago, IL, USA tiempo completo
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AIQChicago, IL, US70.000,00 US$–72.000,00 US$ anual
A tiempo completo
- Oferta promocionada
Customer Success Manager
Sibel HealthChicago, IL, US90.000,00 US$–105.000,00 US$ anual
A tiempo completo
Customer Success Manager
LoopChicago, IL, USHace 4 días
Tipo de contrato
- A tiempo completo
Descripción del trabajo2+ years of work experience in customer success, account management, operations, or sales in the logistics / transportation industry is preferred Proven ability to build strong customer relationships and effectively navigate challenging situations Passion for technology and solving unstructured analytical problems Obsessive attention to detail with a solution mindset Excellent written & spoken communication skills Premium Medical, Dental, and Vision Insurance plans, premiums covered 100% for you 401k plan Unlimited PTO Generous professional development budget to feed your curiosity Physical and Mental fitness subsidies for yoga, meditation, gym, etc
About Loop
Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Bad data and inefficient workflows create friction that limits working capital and raises costs for every supply chain stakeholder.
Loop's modern audit and pay platform uses our domain-driven AI to harness the complexity of supply chain data and documentation. We improve transportation spend visibility so companies can control their costs and power profit. That is why industry leaders like J.P. Morgan Chase, ABB, Estee Lauder, and Loadsmart work with Loop.
Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Flexport, and 50 industry-leading angel investors. Our team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry leaders like C.H. Robinson.
About the Role
We're looking for a Customer Success Manager with a customer-centric mindset to help clients maximize the value of Loop within their supply chain. You'll be a trusted advisor who proactively supports clients with strategic insights and ongoing support through on-site meetings, phone and email.
In this role, you'll be responsible for renewals and identifying opportunities for upsells in partnership with Sales. You'll lead Executive Business Reviews (EBRs), delivering actionable insights and strategic recommendations. Additionally, you'll play a key role in gathering customer feedback to improve our products and enhance customer experience and retention.
Key Responsibilities
- Ensure customers maximize value from Loop through data-driven insights, product adoption, and overall satisfaction
- Analyze customer data in partnership with Strategy & Ops to provide strategic recommendations that optimize freight audit and payment processes
- Lead Executive Business Reviews (EBRs) and regular check-ins, delivering actionable insights to drive efficiency and cost savings
- Identify expansion opportunities and develop account plans to ensure customer retention and growth
- Serve as a trusted advisor, helping customers capture more cost savings and increase ROI
- Advocate for customers by sharing feedback with Product, Engineering, and Operations to enhance platform functionality
- Support customers in managing billing disputes, claims, and payment exceptions, ensuring seamless financial operations
- Proactively identify process improvements that increase customer efficiency and product value
- Collaborate with cross-functional teams-including Sales, Product, Marketing, and Engineering-to communicate product capabilities and customer needs effectively
- This is an in-office role based in our Chicago office
About You
Benefits & Perks