CFSS INTAKE SPECIALIST
Pinnacle Services, Inc.MN, United States10 days ago
Salary
$21.00 hourly
Job type
- Full-time
Job descriptionMaintain detailed and organized records of all intakes in agency systems. Update and maintain spreadsheets by entering accurate information received through the intake process. Work closely with CFSS workers to transition completed intakes for consultation. Provide status updates and feedback to the CFSS Supervisor as needed. Respond to client inquiries promptly and professionally. Assist in improving intake workflows to enhance efficiency. Training Program - 30 days, once training has been completed, and approved by direct supervisor, then position moves to fully remote. Health Insurance Dental Insurance Vision Insurance Life Insurance Short Term Disability Voluntary Life Insurance Flexible Spending Account Paid Time Off 7 Holidays 401K Eligible to contribute 6 months from start date. Animal Friendly Corporate Office Professional Growth Opportunities Employee Recognition Programs Flexible Schedules Team Atmosphere MSSA membership & paid CEUs Licensing supervision Flex-time available after the first 90 days. Must be at least 18 years old. Successfully pass a background study. Meet one of the following criteria : One year of full-time experience providing direct services to individuals with disabilities or those over 65. Experience coordinating or directing services for these populations, including self-directed services. Personal experience in coordinating their own services.
Job Type
Full-time
Description
Key Responsibilities :
1. Client Intake and Communication :
- Serve as the first point of contact for incoming person served calls and emails.
- Accurately complete intake forms, ensuring all necessary person served information is documented.
- Coordinate follow-ups for missing documentation or incomplete service agreements.
2. Data Entry and Record Management :
3. Team Collaboration :
4. Administrative Support :
Company Perks :
Requirements
DHS Requirements for Employees Working Directly with CFSS Participants :
Salary Description
21 / hour