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FLORAL SALES ASSOCIATE

FLORAL SALES ASSOCIATE

Wilson's FarmLexington, MA, United States
10 days ago
Salary
$18.00 hourly
Job type
  • Full-time
Job description

Job Type

Full-time

Description

Who is Wilson Farm?

Wilson Farm has been in operation at its present location since 1884. Our customers shop with us for our highly regarded bakery; our grocery selections; our fresh, locally grown produce; our range of delicious prepared foods from our kitchen; our beautiful flowers and plants (many grown on premises); and our courteous and helpful staff. We employ customer-driven individuals that are dedicated to enhancing our warm and inviting farm-fresh shopping experience.

Who are we looking for?

Wilson Farm is hiring a full-time Floral Sales Associate to join our floral customer service team in a bright and cheerful environment! This position starts at $18.00 / hour and is not a designing position.

Primary Responsibilities for a Floral Sales Associate

  • Assist customers with questions, selecting floral bouquets or arrangements or various products for custom designs
  • Refresh flower buckets with water solution and additional bouquets
  • Ongoing general clean-up of retail displays and / or cut flower work area to maintain neat appearance at all times
  • Maintain displays throughout shift inside / outside
  • Learn our closing protocols for the floral retail sales floor, e.g. bringing floral bouquets up / down stairs to / from cooler
  • Customer service, problem-solving / resolution, and escalation as needed

Experience / Qualifications needed

  • Previous retail, customer service experience (such as floral experience at Whole Foods, Wegman's, Russo's, or other retail floral shop etc. a huge plus)
  • Ability to deliver information in a clear and concise manner to customers
  • Candidate must be detail-oriented, have pride in finished work, an excellent work ethic, an enthusiastic, positive attitude, reliable, excellent communication skills

    • Work Schedule

  • Full-time (40+ hours / week), in-person work at Lexington location, working the 10 am - close shift
  • Will be a mix of weekdays, weekend, and holiday days
  • Holiday periods may require more hours and flexibility in schedule to meet business needs

    • Physical Requirements

  • Standing / bending / reaching for periods of time
  • Up / down stairs frequently
  • Be able to lift / carry approximately 25+ lbs. (flower buckets containing water and / or flowers)
  • Will be In / out of storage cooler for periods of time to access product

    • Benefits

  • Competitive wages commensurate with experience.
  • Health and Dental insurance with generous premium contribution by Wilson Farm
  • 401 (k) plan with employer match
  • Annual bonus and a 25% employee discount
  • Friendly, customer-driven environment

    • Wilson Farm, Inc. is an E / O / E.