1st Shift : 8 : 00am – 4 : 30pm (M-F)
2nd Shift : 4 : 00pm – 12 : 30am (M-F)
Quality Lead will report into the Quality Manager and support the quality team, help lead projects, and work on customer issue resolution.
Quality Lead Responsibilities :
- Develop corrective actions and conduct root cause analysis (RCA) on customer issues
- Maintain a safe working environment and support a clean, organized workspace.
- Exhibit excellent interpersonal and communication skills
- Lead calibration program and maintain records for quality department in accordance with ISO / IEC 17025 and NIST Traceability.
- Implementation of new test equipment and new / revised test methods.
- Perform routine maintenance on tools and equipment, ensuring functionality and calibration.
- Provide training to the quality team.
- Conduct MSA and GR&R studies.
- Support development and maintenance of Control Plans and PFMEAs.
- Support new product implementation.
- Lead QMS software setup and maintain for accuracy.
- Be the resource for Quality Technicians and Quality Inspectors.
- Develop, write, and revise Standard Operating Procedures (SOPs), Standard Work Instructions (SWIs), and other quality-related documentation.
- Demonstrate proficiency in the use of measurement and testing equipment.
- Ability to work independently with minimal supervision while contributing to team efforts.
- Generate accurate reports and ensure compliance with quality standards.
- Lead investigations related to customer complaints and non-conformances including 8D CAR.
- Support Internal, Product and Customer Audits.
- Detect, report, and address deviations from quality standards.
Quality Lead Requirements :
A College / University Degree in a relevant field (Engineering, Chemistry, Business, etc.) is required.Minimum of 3-5 years of technical experience working in Quality Control and Manufacturing.In-depth understanding of quality control standards, testing methods, and equipment.Familiarity with IATF 16949, ISO 9001, ISO / IEC 17025, ISO 14001, and NIST Traceability.Must be skilled in communication of peers, production operators, management staff, and upper management.Advanced proficiency in Microsoft Office 365 (Word, Excel, Access, PowerPoint) and SharePoint.Experience working with NetSuite and PowerBI would be beneficial.Strong problem-solving and Analytical skills.Sound judgement and decision-making skills.Excellent attention to detail and time management.Familiarity with mathematical and statistical concepts as applied to quality control.Strong mechanical aptitude with the ability to operate and troubleshoot lab testing equipment.Must have good work ethics and a socially responsible mindset.Collaboration and working in a team environment.