Job Description
Job Description
Salary : Salary + Benefits
At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope driven, service oriented, and excellence focused. To learn more about our values, please read ourStatement of Faith.
Job Status : Full-time, Exempt, DCFS contract-funded through June 2025 with intent to apply for continued funding
Job Location : New Orleans
Job Summary : The primary function of the CSEY Advocate is to provide 24 / 7 crisis response and ongoing individualized case management and support for youth survivors of sex trafficking, using sound professional judgment and best practices to ensure high quality services and maintain compliance with policies and protocol.
Compensation : Annual salary or hourly rate
Benefits : Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.
Schedule / Availability : Anticipated 40-50 hour work week with evening, weekend, and holiday call
Travel : This position requires frequent travel within the immediate area and occasional travel in or out of state for client transportation, training, meetings, conferences, and / or client visits
Working conditions : Some work performed in a normal office environment, other service-provider conditions environment, or other professional environment. Some work within the community, in high-vulnerability locations
Job Responsibilities :
- Respond to calls from law enforcement, care coordinators, and other referral sources when on call; arrive at victims location within required time frame
- Meet immediate physical needs of youth - clothes, food, toiletries, etc.
- Provide ongoing field-based advocacy, case management, and emotional support
- Independently coordinate referrals, service planning, and documentation of services for assigned caseload
- Conduct comprehensive assessments, develop service plans, and make independent decisions in the field regarding the safety and well-being of assigned youth
- Provide transportation with parent or guardian permission to appointments and services as needed and as feasible
- Meet with each assigned survivor weekly if in town; meet with survivors placed out-of-town monthly; maintain communication through other means in between weekly meetings
- With input from the care coordination team, create and update safety plans for youth
- Attend external case staffings, emergency response meetings, and service staffings
- Document all interactions with survivors, their families, and partner agencies within 72 hours
- Alert supervisor when difficult situations arise
- Recognize red flag behavior and report to supervisor
- When not otherwise available, provide an appropriate level of support to non-offending family members of victims in order to help create a good home environment to which the victim can return while maintaining needed boundaries.
- Convey a service-oriented approach :
Communicate an eagerness to be helpful, starting with every referral, initial contact, and / or initial engagement and continuing through service delivery, with all stakeholders.
Provide those seeking assistance with help, even when they are ineligible for advocacy services or are seeking something outside Unbound Nows scope.When referring someone, offer a warm handoff to others whenever possible.Balance the limitations of the advocate role with being resourceful, including seeking help from others as needed.Be consistent, reliable, and flexible. Collaborate actively in support of partners objectives.Ensure case management in collaboration with on-going system and service- or investigation-based case management, continuing case management beyond others eligibility parameters.Ensure that case management is carried out in a manner that is relationship-based, trauma-responsive, and survivor-centered.Commit to weekly supervision with supervisorParticipate in Unbound Nows advocate resilience groupApply specialized training and use professional judgment in determining the best way to serve youth during crisis and on an ongoing basisComplete any required reports accurately and in a timely mannerParticipate in weekly advocacy team meetings and case staffingsSubmit expense documentation properly and within required time frames per company expense policy and follow all Ramp Monthly Closeout Instructions and ProcessSubmit travel reimbursements daily adhering to all travel guidelinesSubmit timesheet hours / grant allocations daily adhering to grant guidelines (if applicable)Complete all Unbound Now required training in a timely mannerWorking Relationships :
Supervisors : Regional CSEY Advocacy Coordinator
Works with : Care coordination partners, other Unbound Now CSEY advocates
Experience and Education :
Bachelors degree in social work or related fieldExperience working with survivors of human trafficking preferred; will also consider experience working with survivors of child abuse and neglect, or youth experiencing homelessness and / or addictionLived experience a plusTwo to three years case management and / or crisis intervention experience preferredJob Requirements :
Mature Christian faith, as evidenced by participation in a local Christian churchAgree to and pass all required criminal background checks, including DCFS criminal history check and abuse and neglect registry checkPass employment eligibility verificationMeet the legal age requirement to rent a vehicleBeing willing and able to rent a vehicle with personal car insuranceExcellent relational, communication, and interpersonal skillsGood organizational and administrative abilitiesAbility and willingness to maintain confidentiality of sensitive informationAbility to build trust and good working relationships with othersAppreciation of need for cultural competency and humilityTrained and experienced in trauma-informed careTrained in stages of change model and use of motivational interviewing for CSEY, preferredPass all required criminal background checksPass employment eligibility verificationComplete Unbound Nows pre-service training for CSEY advocatesFulfill Unbound Nows annual and ongoing training requirements for CSEY advocatesAbide by all Unbound Now policies and procedures and care coordination protocols at all times, including Unbound Nows Abuse Prevention and Response PolicyWillingness to serve in rotation with two other CSEY Advocates for 24-hour on-call response, including evenings, weekends, and holidaysWillingness to use personal vehicle for work travel; valid drivers license, reliable vehicle, current car insuranceAbility to stay hope-filled in the fight against human traffickingHigh level of emotional maturity and responsibilityAbility to exercise discretion in caring for youth in crisisStrong work ethic with self initiativeInnovative problem solverAbility to adapt rapidly to changes in the fieldCommitment to excellence and professionalism in services providedDemonstrated ability to work in a fast-paced, high-pressure environment and maintain emotional control and professional composure at all timesAbility to work effectively and without intensive supervision both independently and as a member of a multidisciplinary teamCommitment to self-care and wellnessPhysical Requirements :
Demands frequently require close visual attentionDemands frequently require prolonged mental concentrationDemands sometimes require ability to lift loads up to 50 pounds