Customer Success Associate

About Robin :

Today's offices are powered by Robin. We help global organizations create better office experiences. With leading space data and employee insights driving your workplace strategy, the office becomes less of a mandate and more of a magnet for intentional collaboration.

Our platform bridges the gap between people and places empowering workplace leaders to create collaborative, cost-effective and cohesive office experiences. Robin centralizes the management of workplace operations and visitors, helping companies optimize space investments.

Hybrid Work We believe in creating a workplace environment where magic happens, where the best work gets done when employees have the best of both worlds. As our teams value the energy of in-person collaboration and the productivity of heads-down remote work, we ask our Robinauts to come into the office at least two days a week, so we can live by our customers' experiences and address pain points to make our product even better.

We're looking for an inspiring Customer Success Associate to join our Customer Success team focused on helping customers achieve their goals using Robin's software.

This role is interesting because :

• You will spend your time collaborating with our Strategic Customer Success Managers and key accounts to build, maintain, and execute success plans to help them achieve their desired outcomes using Robin's platform.
• You're fearless and persistent in developing new relationships with stakeholders at all levels within different locations of our global customer base independently.
• Presenting to large audiences and teaching people how to use Robin will give you energy.
• You will work closely with Product, Marketing, and GTM teams to uncover new opportunities and enhance the customer experience.

You are qualified if you have :

How our values show up in this role :

Benefits :

Perks :

We Celebrate Diversity

Robin is committed to creating a workplace that reflects the world around us. We believe that the key to good work is empowering our people and we know that diversity and inclusion are a large part of this equation. Our realities shape our everyday experiences and it's our responsibility to our employees, our customers and our communities to address the issues with workplace representation. Robin does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

IHSRemote