Desktop Support Specialist

Desktop Support Specialist in Los Angeles, CA (Onsite)

• Expectation is to support devices and / or equipment ( Thin Clients, laptop, mobile phones, tablets, peripherals, etc.) and related Software.
• provide on demand walk up support for Service Recipients on Service Recipient EUC environment and general computing questions.
• Resolve Incidents and service requests associated with Service Recipient EUC environment.
• Provide break / fix support.
• Advice and assistance to Service Recipients on IT related inquiries.
• Coordinate efforts with other teams and third-Party service providers as necessary to keep Service Recipient EUC environment stable, reliable, and available.
• Replace defective parts and systems, including for preventative maintenance as prudent.
• Perform maintenance and parts management, and monitor during warranty and off warranty periods.

Notes : - All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits : Danta offers a compensation package to all W employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate / Salary range is dependent on numerous factors including Qualification, Experience and Location.