Hardware Specialist

LaSalle Network is currently partnering with a health organization that focuses on Alzheimer’s care. They are seeking a Hardware Specialist  to join their team. This position is based in Chicago and the position will be expected to be onsite. This is a contract opportunity.

Hardware Specialist Responsibilities :

• Deploy Windows O / S and applications to Windows workstations (laptops, desktops, tablets) for home office and remote offices; troubleshoot and resolve imaging issues
• Package and ship workstations and peripherals to remote chapter offices and remote employees working in home offices; provide tracking information as requested
• Process new equipment shipments and equipment returns; record relevant asset-related data in asset management and UEM systems
• Help to maintain in-store inventory of workstations and peripherals in the Chicago home office
• Help to maintain the security and cleanliness of the imaging lab
• Help to maintain the integrity of asset management systems; correct data issues as discovered and communicate issues to manager
• Work with helpdesk ticketing system to process incoming computer requests in a timely manner; complete tickets within the time proscribed by established SLAs; provide weekly updates to users for pending and on-hold tickets
• Install and remove hard drives, ram sticks and other workstation components
• Troubleshoot and repair basic hardware and software issues on workstations and peripherals

Hardware Specialist Requirements :

If you have the experience listed above, possess a great attitude and are looking for an opportunity with a stable and established employer, this is the role for you!