Job Description
Job Description
POSITION : Health and Wellbeing Director
TITLE OF IMMEDIATE SUPERVISOR : Executive Director
DEPARTMENT : Resident Care
STATUS : Exempt / Salary
SUMMARY
The Health and Wellbeing Director is responsible for providing overall leadership and management of the health and wellbeing of the residents within the community. Responsibilities include but are not limited to all resident care programs, quality assurance and regulatory compliance, assisting in the training and on-boarding of all care staff including nurses, community supervisors and resident care team members.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Completion of a Professional Nursing Program and license to practice as a registered or licensed nurse
- Three (3) years supervisory and management experience including hiring staff, coaching, performance management ,daily operations supervision, discipline and counseling
- Must successfully clear a background check, TB skin test or x-ray, and health screening
- Current CPR certification
- Must have a valid driver's license
- Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner
PRINCIPLE DUTIES AND RESPONSIBILITIES
Identifies initial and on-going needs and services of residents through the assessment / Personalized Service Plan (PSP) processEnsures proper follow through and documentation for residents with a change in care needsMaintains wellness files according to Orchard policy, federal and state guidelinesCompletes wellness sections of the resident evaluation and assessment and PSP at the time of move-in, semi-annually and with any change in statusCompletes wellness sections of monthly wellness visits and PSP to accurately reflect the resident on a monthly basisPartners with other department directors to identify, review, discuss potential changes in service / medication levelsInforms the Executive Director of any changes in medication or service level that may result in a higher tier level or potential move-outEnsures weights and vital signs are obtained monthly for each resident prior to completion of monthly wellness visitContacts resident's attending physician when necessary and or upon family requestMaintains wellness supplies for the community emergency kitsOversee the monitoring of each resident's medication and treatment profile to ensure each medication and treatment is administered as ordered and documented accuratelyMonitors the Medication Room, med charts, treatment carts for neatness, cleanliness, availability of medications and expired medicationsIdentifies and executes needed collaborations to enhance communities' service provision and marketing efforts with regional and corporate operations teamsParticipates in outside committees and organizations relevant to Resident Care and Alzheimer's / dementia careAddresses all issues and / or concerns of residents' family members and ensures prompt resolutions for overall family satisfaction in regards to resident careMaintains contact with family and resident when hospitalized either by phone, email or in personEnsures at least one member of department completes an in person visit for residents hospitalized longer than 5 daysDevelops guidelines, standards, and practices for Resident Care and programmingDevelops ongoing quality improvement programs for resident servicesSets standards for resident service delivery including recommendation on staffing levels and roles and responsibilities, pricing strategies, and program differentiation and implementationOversees nurse and care staffing and scheduling according to the operational and budgetary guidelinesResponsible for interviewing and onboarding new nurses, community supervisors, Certified Medication Aides and Resident AssistantsResponsible for overseeing ongoing trainings and skills competencies of resident care staffProvides input regarding all care staff reassignments or terminations in coordination with Human Resources and Executive DirectorFocuses on decreasing turnover and increasing retention of care staffObserves Certified Medication Aides / Nurses at a minimum quarterly or per state regulation to ensure proper medication assistance / administration is being followedActively participates in risk management programsCOMPETENCIES
Works with integrity; upholds organizational valuesMust be able to work independently and have strong written and verbal communication skillsAbility to read and interpret documents such as safety rules, operating procedures, policies and employee manuals- Ability to write reports and correspondenceAbility to speak effectively in front of othersAbility to solve practical problems and deal with a variety of variables in situationsHigh level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing lossAttention to detail to ensure accuracyDemonstrates and knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse)ORCHARD EXPECTATIONS :
Adheres to all Orchard policies and proceduresMaintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rulesDisplays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook.Maintains positive communication and team collaborationServes as an ambassador for Orchard at all timesDemonstrates ongoing responsibility for self-educationMaintains resident and personal safety regarding occupational health and safetyAttends regularly scheduled department meetingsResponsible for maintaining all continuing education and training requirements for positionAttends and participates in onsite training and continuing education as requiredParticipates in safety program, as requestedCooperates to investigate employee injuriesPromotes and support safety awareness and implement safety operationsEncourages staff to make suggestions on safety practicesParticipates in regularly scheduled meetings with, Executive Director, department directors and associatesParticipates in orientation of new employeesParticipates in volunteer orientations, training and education as requestedMaintains appropriate communication with the Executive DirectorRemains updated and communicates state regulation changes to all associatesEnsures compliance with all state and federal regulations (i.e. OSHA)Participates in the risk management programsDemonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solvingAssists as requested by the Executive Director in a dining room during resident meal times to ensure residents have a positive experienceMust always be accessible either by phone or email. Voice messages and emails are responded to within 24 hoursParticipates in the Manager on Duty (MOD) rotationAbility to work evenings, weekends and flexible hours when necessary to meet the needs of our residentsFollows Professional Dress Code policies as outlined in the employee handbook for community and department specific standardsOnly when necessary, uses cell phone solely for conducting Orchard business in common areas of the community; otherwise follows Orchard Phone Policy.Perform other related duties as assignedORCHARD STANDARDS
All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision.
Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control
These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices.
F-A-M-I-L-Y
First Impressions
All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share.
Accountability and Integrity
We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused.
Meaningful Moments
When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible.
Information and Communication
We believe knowledge is power and communication is the lifeline to effective collaboration.
Learning and Leading
Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence.
Yes "we can" Attitude
With a can-do character we are committed to creative solution focused problem solving.
ADA Requirements (essential functions)
Physical Requirements
Lifting
More than 25 lbs, routinely
More than 50 lbs, occasionally
Transfer
150 lb. or greater resident weight
Sitting
1 - 3 hours / day
Standing
4 - 5 hour / day
Walking
2 - 4 hours / day
Bend, stoop, squat, and / or twist
Repeatedly throughout day
Climbing stairs
Repeatedly throughout day
Reaching
0.5 hour / day arms shoulder level
Use of telephone
3 - 4 hours / day
Working under pressure
3 4 hours / day
Working rapidly for long periods
2 - 3 hours / day
Use of keyboard / computer, printer, fax, copier
4 5 hours / day
Position requires close work; finger dexterity; adequate hearing and vision (with or without correction).
May occasionally work longer than 8 hours / day.
Cognitive or Mental Requirements
The following cognitive or mental requirements are necessary on a daily basis :
Critical thinkingReadingWritingMathematicsDrawing conclusions from written or computer-generated materialsAnalyzing data or report informationCreating methodologies for accomplishing a goalConducting researchImplementing recommendations by coordinating persons and / or other resourcesDeveloping plans, procedures, goals, strategies, or processesClear verbal articulation of the English languageWorking Environment
IndoorsPossible exposure to communicable diseasesSkin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex glovesExposure to medical equipment with the risk of lacerations or puncturesThis job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee. This document is subject to change at any time.
