MEDICAL SCIENCE LIAISON

PRIMARY FUNCTION

The primary function of the Home Care Liaison is to develop and maintain relationships with physicians, hospitals, skilled nursing facilities management, discharge planners, and case managers to generate PCS Caregiver referrals.

Pay : $60,000 / YR to $65,000 / YR

JOB RESPONSIBILITIES Adheres to organizations policy and procedures

Acts as a role model within and outside the agency

Performs duties as workload necessitates

Maintains a positive and respectful attitude

Communicates regularly with supervisor about department issues and keeps management advised of potential problems in all areas

Demonstrates flexible and efficient time management and ability to prioritize workload

Participates in working groups, councils, and committees

Accomplishes all tasks as appropriate

Recommends new approaches to affect ongoing continual improvements to policies, procedures, and documentation

Maintains compliance with federal and state regulations concerning employment

Participates in administrative staff meetings and attends other meetings and seminars

Creates and conducts presentations using audio-visual tools including PowerPoint

Consistently promotes the company's core values

Completes required compliance annual training

ESSENTIAL FUNCTIONS OF THE POSITION Educates physician offices, hospitals, skilled nursing facilities management, discharge planners, and case managers on the benefits of personal Home Care Services

Uses customer service and sales skills and knowledge to attract and maintain business relationships

Contacts all leads in a timely manner and follows up with leads on a weekly basis

Builds relationships with the community, professional organizations, customers, and clients to build a consistent source of referrals

Conducts pre-discharge hospital or skilled nursing facility visits at the client's request to determine need

Conducts informational meetings with prospective clients to understand their needs and inform them of personal Home Care Services

Responsible for initiating a service agreement with individuals coming on service

Responsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely manner

Assists with public relations outreach through speaking engagements, services, and other involvement in community organizations, trade shows, and co-marketing with allied healthcare professionals

Ensures effective communication and collaboration with branch staff and field sales resources

Assists branch in timely processing of billing collections and documents all demographic and payor information

QUALIFICATIONS Ability to create a successful and meaningful marketing strategy for assigned territory

Excellent interpersonal communication and time management skills

Organized, have a high work ethic, and possess strong analytical and problem-solving skills

Ability to work both independently and as a member of a team

Non-degree candidates with prior supervisory experience in home health, hospice, or other healthcare-related industry will be considered

Minimum two years healthcare experience in a sales marketing role, preferably home health, hospice, or related industry

Willing to travel

PHYSICAL DEMANDS The ability to work in a constant state of alertness and safe manner

Exchange information and communicate verbally and by written word

Must be able to read, write, and comprehend English

Demonstrate active listening skills

Specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus

Endure long periods of driving

Ambulate on rough surfaces and climb stairs

Stand, walk, and / or sit for extended periods of time

Lift or move up to 50 lbs

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