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Desktop Support

Desktop Support

Apex SystemsRenton, WA
8 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job# : 2063488

Job Description :

Apex Systems is seeking Desktop Support Technician’s to join our esteemed healthcare client located in Renton , WA . We’re looking to send qualified candidates for interviews as early as this week.

Schedule : M-F 8-5, 40 hours per week

Compensation : $ ($ for overtime hours when / if applicable)

Location : Renton, WA 98057

How to Apply : Please send resume to Sam Wade, Professional Recruiter () with the subject “Desktop Support Renton”

Essential Functions :

  • Accepts trouble reports including such activities as : handling system installation and configuration, printer systems, fundamentals of security, installing third-party software and documentation of hardware / software logs and operating procedures.
  • Provides excellent customer service to computer users.
  • May direct and distribute work each day by checking queue of tickets and assigning the incidents and / or moves / changes to the relevant Team members.
  • Coordinates Moves, Adds, and Changes to support complex LAN & WAN networks, including configuration, training, installation, maintenance, support and documentation of hardware / software logs and operating procedures.
  • Maintains and secures inventory of all hardware and software.

Customer Service Skills :

  • Demonstrates professional behavior with all customers at all times.
  • Develops a clear understanding of the customers needs seeking information through clarifying questions.
  • Maintains clear communications with customers regarding expectations and time frames. -Follows up with customers after a problem has been resolved to inform them of any action taken.
  • Sensitive to customers frustration and responds professionally.

    • Basic Qualifications :

  • Minimum two (2) years of professional experience, in end user computing and
  • PC / Workstation based LAN applications.
  • High School Diploma or General Education Development (GED) required.

    • Preferred Qualifications :

  • Some technical consulting experience preferred.
  • Bachelors degree in computer science OR four (4+) years of experience in a directly related field preferred.
  • Microsoft Certifications or training and / or A+ preferred.

    • Additional Skills :

  • Knowledge of mobile devices. Current and recent Windows, Lotus Notes, Microsoft Office Suite of products.
  • Excellent customer service skills.

    • EEO Employer

    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.

    Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.