MRI Patient Services Coordinator - Hybrid Schedule

At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs : trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a sense of belonging. Our employees work together to uphold the standards of excellence and promote and environment of teamwork throughout the organization.

OrthoCarolina is looking for an MRI Patient Services Coordinator (PSC) for our Central location in Charlotte. This position has the ability for possible work from home but must also be able to travel onsite as needed or requested.

The MRI PSC is responsible for scheduling of MRI scans both internally and externally of OrthoCarolina facilities; the MRI PSC works closely with the UR team, Scheduling Supervisor, and MRI technologists to facilitate a cohesive and quality scheduling process. Other duties may include :

• Interviewing patients on site or via telephone and reviewing history sheets filled out by patients to be scheduled for an MRI. Determining if patient’s health history will permit an MRI scan.
• Scheduling the MRI appointment on a timely basis and appropriate to the type of scan ordered and instructing the patient regarding the MRI and preparation necessary for the procedure.
• Assembling the MRI file and all appropriate documentation.
• Obtaining necessary information from the patient; discussing with the MRI technologist and / or radiologist to determine if MRI scan is appropriate for the patient.
• Conducting pre-certification checks on all patients with commercial insurance and completing appropriate forms documenting the information obtained, as well as keeping the patient informed regarding pre-certification process.

A career at OrthoCarolina will provide you with opportunities for career advancement, dedicated peer support, and continuing education. Our company is committed to providing our employees with the utmost positive work environment. Benefits offered include :

OrthoCarolina is one of the nation’s leading independent academic orthopedics practices serving North Carolina and the Southeast since 1922. OrthoCarolina provides compassionate and comprehensive musculoskeletal care including operative and non-operative care, diagnostic imaging and rehabilitative therapy. Widely known for musculoskeletal research and training, OrthoCarolina physicians have specialized expertise in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation. We commit to improving the lives of all we serve, by providing premier patient care and compassionate, personalized service. Over 300 OrthoCarolina providers see more than one million patient visits throughout western North Carolina each year.

High school graduate, GED, or equivalent experience

Associate’s or Bachelor’s degree preferred.

Schedule : Employee Type

Regular

Qualifications

Skills

Education

B.A., B.S.

Certifications

Language

Work Experience

Healthcare Experience