Benefits / Perks
- Competitive Hourly Pay
- Career Growth Opportunities
- Fun and Energetic Environment
- Discount on Products and Services
- Vision, Dental, Life insurance
Job Summary
We are looking for a friendly, welcoming receptionist to join our team!
As the receptionist / concierge for dog daycare you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as bring dogs to and from group. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet guests as they arriveAssist with maintaining a clean and inviting environmentProvide general customer service and attend to the needs of customers throughout their servicesImmediate and continuous response to busy phones, email, and in-person customer interactionsUnderstand and disseminate accurate company policy informationPerform various dog handling tasks, such as waste removal, feeding, introducing, and removing dogs from group play areas.Must be comfortable using cloud-based CRMs, open communication platforms, various email programs, Word, Excel, etc.Physical demands include standing, walking, climbing, bending, and stoopingQualifications
Two or more years of customer service experience is preferredPrevious experience as a receptionist is preferredExcellent communication skills with a focus on customer serviceStrong work ethic and positive attitudeFamiliar with computers and scheduling softwareExcellent multi-tasking skillsCan lift 50 lbs without assistance