Customer Service / Dispatcher

A Dispatcher is a highly valued position within our business. Duties include monitoring the day-to-day operation of the operators’ schedules. Providing exceptional customer service and a high level of professionalism is very important in this role. Rewards : Competitive higher-than-average compensation Long-term employment Benefits include Medical, vision, dental, STD and LTD coverage, life insurance, 401K Essential Duties and Responsibilities : Review daily schedule; answers the phone and takes customer orders. Tracking and keeping up with system and all additional tools taken to jobsites. Records appropriate information on work tickets which includes customer, job, and requirements. Dispatch operators to jobs, assist drivers with directions as needed. Represent the Company through efficient work and courteous service. Maintains logs of customer responses and feedback. Maintains a clean and organized workspace. Job Type : Full-time Benefits : 401(k) Dental insurance Medical insurance Paid time off Vision insurance Schedule : Monday to Friday Ability to commute / relocate : Nashville, TN : Reliably commute or planning to relocate before starting work (Required) Experience : Dispatching : 1 year (Preferred) Work Location : In person Powered by JazzHR