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Sales and Operations Coordinator

Sales and Operations Coordinator

EMERGENCY RESTORATION EXPERTS LLCCharlotte, NC, US
21 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

EARTH. FIRE. WATER. AIR.

If you wield the power to harness these elements, keep reading…

Emergency Restoration Experts (ERX) has been in business since 2013. We are a growing company providing superior emergency property restoration services restoring structural and personal property caused by water, fire, mold, storm, biohazard, and other conditions. We serve customers with our mission in mind, “Every time we interact with others, we do so to improve their lives.” With over 10 years of experience, ERX is an industry leader that demonstrates a commitment to and customer satisfaction by following the best practices and industry standards to meet the needs, wants, and desires of our customers. We have a vision that one day we will become the “Titans” of the Restoration Industry.

So, what does it mean to be a TITAN?

To be a TITAN for ERX means you not only know the industry but that you truly believe in our core values. Having said that…

OUR CORE VALUES

WORK HARD & HAVE FUN DOING IT

OWN IT

FAITH

FAMILIES FIRST

GROWTH-DRIVEN MINDSET

Requirements :

  • Data Entry : Accurately input, maintain, and update records related to job intake, leads, and commissions.
  • New Job and Lead Intake : Serve as the first point of contact for incoming projects and leads, ensuring all necessary information is captured and processed efficiently.
  • Commission Preparation and Audits : Prepare, audit, and review commission reports for accuracy and compliance.
  • Administrative Support : Perform general administrative duties, including scheduling, filing, and managing correspondence to support the sales and operations teams.
  • Team Collaboration : Coordinate with sales representatives, project managers, and other departments to ensure seamless workflows.
  • Process Improvement : Identify opportunities for improving processes and workflows to enhance efficiency and productivity.

Requirements :

  • Proven organizational and time management skills.
  • Excellent written and verbal communication abilities.
  • Strong proficiency in Microsoft Office (Word, Excel, Outlook) and CRM software.
  • Ability to work collaboratively in a team environment as well as independently.
  • High attention to detail and accuracy in data entry and reporting.
  • Experience in the restoration industry is a plus but not required.

    • Benefits :

  • Bonus / Commission
  • Dental, Disability, Life, Medical and Vision Insurance
  • 401K Company Match
  • PTO – Paid Time Off
  • Company Phone

    • Work Location :

    This is an in-office position.