This role starts as a 6 month contract and could extend or convert FTE after
This role is fully onsite in Chelsea, MA
Responsibilities
Ability to assist in daily Amazon EDV business operations often requested on ad hoc basis, including shuttling vehicles back and forth from delivery stations
Conduct pre-delivery inspections on new vehicles, using a documented process, checklist, and guidelines
Document results (pass / fail)of pre-delivery inspections and communicate results to team members / supervisor
Follow Rivian repair procedures with efficiency without compromising quality and safety
Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles
Assist and support vehicle repairs in a setting outside of a service center
Conduct road tests on vehicles to ensure quality of the repair
Perform necessary parts operations such as parts ordering, receiving, shipping and inventory
Stay up to date with technical skills and required training
Support campaigns and containment initiatives
Maintain and process accurate expense reporting as needed
Establish peer relationships and work under the mentorship of a senior technician
Maintain high quality work and efficiency while working with little supervision
Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
Provide service support to the field to support the Service organization
Ability to perform duties and communicate with a high level of professionalism, in a customer facing environment
Qualifications
MVR Required
Level 1 Technician : Less than 2 years of experience in a directly related trade (tire shop for example, motorcycle repair shop, but not cashier); no automotive specific training required
Level 2 Technician : 2-4 years of experience in an automotive specific environment with exposure to various repairs (usually an independent shop, or dealership -not only oil changes, or tires); automotive training preferred
Level 3 Technician : 5+ years of automotive experience, EV experience preferred
HS Diploma or GED preferred
Graduated from an accredited automotive repair school preferred
One year experience working in an automotive repair shop preferred
Proficient in using hand tools and power tools
Ability to drive non-commercial truck and trailer preferred
Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
Must possess a valid driver’s license, and maintain a clean driving record
Experience using a work order management system including repair documentation
Experience working in start-up environments preferred
Exhibits patience and eagerness to learn
Strong organizational and time management skills along with attention to detail
Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)
Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
Minimum age of 21
No driving related suspensions or revocation of Driver License (within a 3-5year period)
Ability to read and speak fluent English
Ability to properly document repairs completed and in process