SMG Unit Manager

Job Description

Our Team Members have a passion for movies and a desire to create a positive wake in the communities we serve. We face challenges together and we win together. And together, we have changed the landscape of the film and food industry.

In our 20 years of Opening Hearts and Minds, One Story at a Time, together, we have experienced some amazing success.  As the leader of in-theater dining, we are looking forward to this next chapter in our story.  As we do, we are seeking Team Members who have a wide range of skills and are adaptable to various roles. The perfect SMG Team Member is open to learning and has a passion for hospitality and seeks the excitement of connecting with Guests in multiple ways.

Our Front of House Team Members are responsible for ensuring a great guest experience and safe environment.

JOB RESPONSIBILITIES :

The Unit Manager helps coordinate dine-in theater operations to achieve Studio Movie Grill’s goals. The Unit Manager also supports the management team by communicating expectations to all associates in a professional and safe work environment. Responsibilities include, but are not limited to :

• Ensuring that associates satisfy all Studio Movie Grill guest service standards
• Performing daily opening, closing, operational, and administrative duties
• Ensuring proper staffing in each area
• Assisting with hiring, training, and appropriately disciplining associates
• Working effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners
• Listening, communicating, and working to resolve guest concerns
• Delivering timely results with minimal supervision
• Maintaining regular personal attendance for all scheduled shifts
• All other functions as designated by the General Manager