Call Center Representative_EXP

Indotronix is seeking a Call Center Representative EXP for a Job Opportunity in BLOOMFIELD CT

Job Title : Call Center Representative_EXP

Location : BLOOMFIELD 06002 CT

Duration : 6 Months Contract

Max Pay : $19 / hr on W2

Position comments :

Second shift is strictly 3 : 30 PM to 11 : 30 PM Monday through Friday and weekends as well

Job Description : Required Skill Set :

Experience / Qualifications :

• Candidate must demonstrate a strong familiarity with computers and basic application familiarity.
• Excellent customer services skills, including professional phone etiquette and the ability to handle difficult customer and trapped elevator passengers.
• Excellent communication skills, including speaking, listening and documenting as well as attention to detail and the ability to follow standard processes and procedures is a requirement.
• Ability to attain and maintain department performance metrics (such as number of calls per hour, log-in / out times, quality monitoring).
• Candidate must be able to adhere to assigned work schedules, including but not limited to assigned shift, hours and days off.
• Candidate must also be able to work regularly scheduled weekends and holidays. Regular attendance, including the ability to start assigned shift on-time, is mandatory.
• Candidate must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness to handle evening shifts, weekends and holidays.
• Currently work is hybrid, with some days required in office and other can be worked remote. These are based on successful completion of training and achieving acceptable performance.

Education Qualification :

Minimum High School Diploma or equivalent

Indotronix is an Equal Opportunity Employer