Stock Associate

Job Summary :

Under general supervision, performs physical labor to place retail stock and supplies in their proper place to create a great “customer experience” environment. Duties include : unloading truck, checking merchandise to purchase

order / invoice, stocking merchandise, putting merchandise away from customer use.

We are Boaters serving Boaters with a mission of More Water, Less Hassle! Our Customers come to us to fulfill a need, complete a project on their boat, or gather items for a great day on the water; you guide your team to ensure Customers leave with the right products to make that happen. Each interaction with a West Marine Customer is an opportunity for you to exceed their expectations and ensure they remain a loyal Customer. West Marine is a Drug Free Workplace and Equal Opportunity Employer.

Duties / Responsibilities :

• Unload store merchandise from truck
• Check in merchandise from truck or other means per receiving policy
• Ensure that merchandise shipments have been received and displayed within twenty-four hours of delivery.
• Label or apply merchandise sales tags if necessary to merchandise.
• Utilize an efficient pattern and method for putting product away to optimize time
• Use proper methods for unloading and moving product to designated location
• Identify and escalate any bottlenecks impeding put away or product storage capacity
• Ensure all product locations are front, faced and replenished with available overstock
• Alerts management to potential security or loss prevention issues
• Work with fellow associates to maintain that Asset Protection standards are met all the time
• Remove any hazards or obstacles that may impede walking the aisles or sales floor
• Keep receiving dock, aisles and sales floor neat, clean and organized
• Available to work a flexible schedule based on business needs, including nights, weekends and some holidays.
• Perform other job-related duties as assigned.
• Required Skills / Abilities :
• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the merchandise sold.
• Ability to anticipate customer’s needs.
• Ability to recommend merchandise to customers.
• Ability to operate or to quickly learn the stores point-of-sale system.

Education and Experience :

Physical Requirements :