Admissions-Admin Assistant

Stamford HealthNorwalk, CT, United States

30+ days ago

Job type

Full-time

Job description

Stamford Health is a well-established, award-winning Healthcare System with multiple locations in CT. We are currently seeking several Admissions-Admin Assistants to support our Outpatient Rehabilitation departments in Stamford, Wilton, and Norwalk.

As a new Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent in order to improve our workforce and support our mission, to that end we offer :

Competitive salary
Sign on bonuses for designated positions
Comprehensive, low-cost health insurance plans available day one
Wellness programs
Paid Time Off accruals
Tax deferred annuity and (403b) pension plan
Tuition reimbursement
Free on-site parking and train station shuttle
Childcare partnership with Children’s Learning Center

Provides support to the Outpatient Rehab Administration Department by performing administrative and clerical operations associated with running an office (reception, registration, insurance verification, scheduling, preparing monthly reports, filing, , ensuring effective and efficient operations. Functions as part of reception / registration team.

Reception Support

Covers reception area phone with all admission staff

Provides information to callers, routes calls as appropriate, takes clear and concise messages.

Checks messages promptly and returns calls or refers messages to appropriate person

Greets all patients in a friendly and courteous manner. Escorts therapy patients as needed.

2. Registration / Insurance Verification

Explains 1st appt paperwork; obtains proper signatures. Witnesses documents as indicated. Explains Notice of Privacy practices to patients

Registers patients on Meditech CWS system; files appropriate paperwork; sets up charts

3. Scheduling

Calls patient to schedule 1st appointment within 24-48 hours of receipt

Directs patients to other sites as appropriate (faster access, closer to their home, etc)

Schedules initial & follow-up therapy appt’s utilizing the computerized scheduling system.

Creates and / or modifies schedules for staff (acts as “master user” for MediTech scheduling system including training staff, editing data as needed, Provides timely notification of cancellations to staff and maintains cancellation call list for evals

4. Clerical Duties

Sends faxes and delivers received faxes to appropriate individual promptly.

Receives co-pays, prepares deposits and brings co-payments to central Tully location.

Orders supplies for the department; utilizes Meditech MM system for departmental ordering; verifies purchases against .’s;

Prepares monthly / quarterly reports for Director including but not limited to volume statistics, patient satisfaction results, productivity reports (Excel spreadsheets)

Assists with other activities as requested . Medicare correspondence, medical record keeping / retrieval / preparation for copying, charge entry / verification, Internet entry of outcome data, maintenance of front office procedure manual (including finance procedures)

COMPETENCIES & WORK EXPERIENCE REQUIREMENTS (e, registration, certification) Minimum 5 years’ experience as Administrative Assistant preferred, preferably in hospital administrative setting. Must be proficient in Microsoft office including Word, Excel and Power Point. Prior experience in insurance verification a plus. Good written & oral communications skills. Able to prioritize work assignments on a daily basis, demonstrating flexibility and teamwork to accomplish priority tasks

EDUCATION REQUIREMENTS : Two years of college or 2 years prior equivalent experience in a health care setting.