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Remote Customer Service Representative

Remote Customer Service Representative

Remote Customer ServiceDerby, CT, United States
30+ days ago
Job type
  • Full-time
  • Remote
Job description

About the RoleAs a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. You'll handle inbound calls and emails, resolving customer inquiries and issues in a professional and timely manner.Key Responsibilities

  • Customer Support : Answer inbound calls and emails, providing accurate and helpful information to customers.
  • Problem Resolution : Resolve customer issues and complaints effectively, ensuring customer satisfaction.
  • Product Knowledge : Maintain a deep understanding of products and services.
  • Data Entry : Accurately enter customer information and update account records.
  • Communication : Communicate clearly and effectively with customers, both verbally and in writing.Qualifications
  • High school diploma or equivalent
  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficient with computer systems and software
  • Reliable internet connection and home office setupBenefits
  • Flexible work schedule
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Work-from-home environmentJoin our team and provide exceptional customer service from the comfort of your own home!