Sun West is a nationwide full-service mortgage lender with 40 years of experience and is proudly family-owned. We are looking for a Customer Service Representative that will act as the liaison between our company and our family of homeowners. A successful candidate must be able to grasp new concepts quickly, demonstrate exceptional attention to detail and take pride in seeing tasks through to completion.
Room for advancement!!!
16.00 to $23.00 per hour
Qualifications :
- Customer Service
- Call Center experience
- Collection experience is a plus
- Mortgage experience is a plus
- Bilingual - Spanish is a plus
Requisite Skills :
Strong written and verbal communicationActive listeningExcellent time managementIdentify and assess customer's needsProvide accurate, valid and complete informationAbility to comprehend and follow directionsComputer skills and ability to adapt to company systemsAbility to multi-task and remain focusedDocument clear and concise commentsAccept and apply constructive feedback