At AZ Max, we strive to deliver the best experience possible for our patients. We dedicate ourselves to the utmost care of each individual and our mission is to provide compassionate and attentive patient care.
We are in search of a Patient Care Specialist to join our clinical team. Your positive outlook and love of customer service will be essential. A great attitude, attention to detail, and a strong work ethic are imperative. If you are caring, dependable, and enjoy working in a patient-focused dental environment, please apply!
Responsibilities include :
- Greet all patients and their escorts / family members when they arrive
- Check patients in; confirming treatment / appointment type; notify back office when the patient has arrived
- Create patient profiles for new patients; verify all documentation and collect payments
- Answer phone calls from patients and referring doctors; confirming appointments and answering questions
Qualifications :
Willing to travel for trainingAttention to detailProfessional and positive attitude and desire to growExcellent written and verbal communication skillsAbility to work with interruptions and manage multiple prioritiesMust be proficient in typingHave good computer skillsAble to retain information in a quick paced officeMyst be able to multitaskAbility to verify insurance eligibilityKnowledge of dental coveragesAble to present treatment plan to patientsFollow up with pending treatmentHave excellent presentation skillsMust be well-dressed and polishedBenefits :
We have a company 401k and match for ALL our full-time employeesEmployee appreciation activitiesDental, Health, Vision, and Life InsurancePaid Time OffNo weekends or holidaysCareer growth opportunitiesGreat training program for new hiresGroth OpportunitiesLevel training with salary increases