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Assistant Director of Operations, Hospitality & Event Services

Assistant Director of Operations, Hospitality & Event Services

UMass LowellLowell, Massachusetts, United States
30+ days ago
Job description

General Summary of Position :

The Assistant Director provides leadership and direction for the management and implementation of internal and external events, focusing a majority on operational support for daily university events including the supervision of professional and student staff throughout the year. The Assistant Director manages event setup operations for internal and external users and special events in spaces across campus in support of the University and the Office of Hospitality & Events.

Minimum Qualifications (Required) :

Education :

  • Bachelor’s Degree with 3 - 5 years of experience in operations & event management

Skills :

  • High degree of professionalism in internal and external communications, knowledge of principles and methods for showing, promoting and selling products and / or services
  • Experience with supervision is a must, demonstrated project and team management skills
  • Ability to meet rapid deadlines
  • Expertise level in Microsoft Office Software

  • Ability to use Adobe Cloud Suite proficiently
  • Strong presentation and communication skills
  • Ability to work effectively with faculty, staff and students
  • Strong interpersonal and communications skills, strong persuasive skills
  • Ability to achieve goals, outstanding customer service and the ability to represent the University in a positive manner
  • Knowledgeable regarding University issues and policies
  • Additional Considerations :

  • The ability to communicate effectively with people working on a variety of levels using multiple channels of communication is essential