Seasonal Server

Saddle & Cycle ClubChicago, IL, US

6 days ago

Job type

Full-time

Job description

Job Description

Job Title : Server

Department : Service-Casino or Service-Cycle Room

Reports to : Food & Beverage Manager or Dining Room Manager

Direct Reports : None

FLSA : Hourly, Non-Exempt

General Summary : The Server provides table service to members and guests by taking orders

for food and beverages, delivering orders to the table, and ensuring that members have a

pleasant dining experience.

Essential Functions :

Greet members as they are seated at the table; ensure the table is clean and that utensils, napkins, and other needs have been provided conforming to the standards of excellence for quality, professionalism, and friendliness
Distribute food and wine menus and answer questions
Fill glasses with iced water and suggest menu items
Place orders with the kitchen; inform cooks about any special cooking instructions
Efficiently serve food and drinks in a friendly and courteous manner, offer suggestions on daily specials and wine selections
Ensure that food is prepared correctly and to members’ satisfaction; return incorrect or improperly cooked orders to the kitchen
Remove soiled dishes; clear tables after each course and reset them with appropriate silverware
Prepare members’ checks and collects payments; handle all member charges and credit card charges as prescribed by standard operating procedures
Collect plates and clear the table as members finish their meals
Advise the manager of any complaints as soon as they occur
Assist with other tasks such as cleaning the dining area, breakdown of displays or side stations, and preparing silverware and condiments

Competencies :

Customer service skills with a friendly and welcoming approach

Professional attitude and high standard of dress and presentation

Excellent interpersonal and communication skills

Well-organized with the ability to take and place food and beverage orders accurately

Excellent knowledge of food, wines, and spirits

Ability to operate point-of-sale systems including printing and closing checks

Basic math Skills include the ability to count, add, subtract, multiply, and divide

Knowledge of and ability to perform required roles during emergency situations

Requirements

Educations / Experience :

High School diploma or higher

Must be at least 21 years old to serve alcoholic beverages

Minimum of one year of comparable food and beverage service experience

Physical Demands and Work Environment :

Work Conditions : Conditions described below are representative of those that must be met by

an employee to perform the essential functions of this job successfully and safely. Reasonable

accommodations may be made to enable individuals with disabilities.

Environment : This position operates in a hot, humid, and somewhat noisy environment.

Physical : The employee is frequently required to stand and walk for prolonged periods of time,

reach with hands and arms, stoop, bend, or kneel. The employee must push, pull, lift, balance,

and carry trays of food up to 30 pounds repetitively. The incumbent must be able to perform

the essential functions of the job with or without reasonable workplace accommodation.

Hearing : The ability to hear, understand, and distinguish speech and / or other sounds (e.g.,

conversation with members, medical codes, or alarms).

Speaking : Expressing or exchanging ideas by means of the spoken word to impart oral

information to clients or the public and to convey detailed spoken instructions to other workers

accurately, loudly, or quickly.

ACKNOWLEDGMENT

I have reviewed and understand the above job description and believe it to be accurate and

complete. I can successfully fulfill each duty or task. I also agree that management retains the right

to change this job description at any time.

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