Talent.com
Manager, Accounts Receivable – Compliance, Collections

Manager, Accounts Receivable – Compliance, Collections

CarMaxRichmond, US
30+ days ago
Job type
  • Full-time
Job description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be!

About this job

The Accounts Receivable Manager supervises and coordinates accounts receivable activities, processing payments, and reconciliation of general ledger accounts. CarMax Accounting operates in a collaborative environment with uncompromising integrity and accountability, all while supporting company growth through collective expertise, cross-functional partnerships, and a mindset focused on continuous improvement. The Accounts Receivable Manager will model our passion for helping customers by being empowered to make a difference.

What you will do – Essential Responsibilities

As an Accounts Receivable Manager, you will :

  • Oversee order to cash cycle activities while ensuring accounting accuracy and completeness; manage resources appropriately to balance workload and ensure key performance metrics are met
  • Drive team performance by managing the on-boarding & training process, setting clear expectations, and measuring results; participate in the performance management process, including performance reviews, team & individual development
  • Identify training, education, and upskilling needs within the team; deploy as needed to ensure operational targets are maintained as well as accounting policies and procedures are followed appropriately
  • Collaborate with the team and business partners to identify, design, and implement process improvements for greater efficiency and effectiveness
  • Oversee, support, and perform accounting activities, including month end close journal entries, account reconciliations and balance sheet fluctuation explanations; manage the monthly close process
  • Analyze department metrics, including staff productivity and key performance metrics; recommend solutions to drive execution or improve performance
  • Lead and participate as a subject matter expert for accounts receivable in projects that span multiple departments and / or the company as new initiatives are deployed to meet business goals
  • Assist the Senior Manager and / or Director with staff communications, issue resolution, goal setting, and maintaining fiduciary duties and accounting standards

Qualifications and Requirements

  • Thinks organizationally, applying business knowledge and utilizing available resources to solve problems at the root cause and develop innovative solutions
  • Empower and challenge team members of all skill levels to reach their full potential
  • Ability to motivate others, including gaining buy-in to do the right thing for the right reason
  • Ability to build and maintain strong relationships
  • Ability to provide “win-win” solutions while resolving customer service issues in a positive and professional manner
  • Proven ability to manage complex tasks in a changing environment, in a professional, responsive manner
  • Proven ability to communicate complex messages both written and verbally to a wide variety of audiences
  • Ability to complete complex objectives in a timely manner while balancing time, multi-tasking, and interruptions
  • Proven self-starter capable of delivering exceptional results focus, problem solving skills and attention to detail with little guidance or instruction
  • Proven good judgment in selecting methods and techniques for obtaining solutions
  • Ability to apply business and technical knowledge to produce results and make recommendations to Senior Leaders across the organization
  • Ability to travel as needed
  • Must be able to sit onsite, as requested, at CarMax’s Home Office in Richmond, Virginia

    • Internal Candidates : Successful completion of Entry MAP or MDP required

    Education and / or Experience

  • Bachelor’s Degree in Accounting, Finance preferred, or equivalent experience required
  • 5+ years of Accounts Payable, Accounts Receivable, Internal Controls, Accounting Compliance, and / or a multi-state payroll environment, or equivalent experience required
  • 2+ years of experience leading teams to achieve common goals, including managing the work of direct and / or indirect reports highly preferred
  • Strong accounting skills including general knowledge of generally accepted accounting principles (GAAP)
  • Knowledge of Gramm Leach Bliley Act (GLBA), Fair Debt Collections Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Telephone Consumer Protection Act (TCPA) and / or Servicemembers Civil Relief Act (SCRA) is a plus
  • Accredited Accounts Payable or Accounts Receivable Manager Certification preferred
  • Project management experience preferred
  • Experience and knowledge in Cloud-based ERP solutions, Workday, robotics, OCR technologies, and various automations desirable
  • Proficient in Microsoft Office (Excel, Word, PowerPoint, Teams, Outlook) required

    • About CarMax

    CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

    Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

    Our Commitment to Diversity and Inclusion :

    CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

    CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

    Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.