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Med Clinic Office Specialist

Med Clinic Office Specialist

Counseling & Recovery Services, LLCTulsa, OK, US
4 days ago
Salary
$18.00 hourly
Job type
  • Full-time
Job description

Job Description

Job Description

We have openings at our Tulsa office. The role of Med Clinic Office Specialist requires a High School diploma or equivalent. Receptionist experience with multi-line phone system, accurate typing at 50 wpm, basic computer knowledge and medical front office experience. Under the immediate supervision of the Med Clinic Operations Director / Supervisor, the Office Assistant performs routine clerical duties related to the general office functions of the agency, checks clients in promptly and relays messages to staff, reschedules clients as necessary, and schedules next appointment before client departs, responds to inquiries from clients, students, patients and the public about specific agency / program information and services; directs inquiries as necessary; explains or clarifies rules, processes, and procedures to clientele; provides information about services available; receives incoming calls and routes to appropriate staff.

Employees in this class have daily in person and telephone contact with agency staff, other agencies, and the public to obtain missing information or to correct information and / or materials, resolve record processing problems, provide general information and explanations to visitors and telephone callers and schedule appointments.

The starting hourly rate for this position is $18.00 an hour.

Do you enjoy making a difference in the lives of patients and your community? Come join our community here at Counseling & Recovery Services of Oklahoma. Where building better lives happen daily!

Counseling & Recovery Services of Oklahoma provides mental health and substance abuse treatment, physical health care management and wellness services for over 5,000 children and adults annually. We are Oklahoma's only community mental health center certified in the Sanctuary model of care. Using this model, the agency provides trauma-informed care helping to create an environment of safety, identify and manage emotions, process loss and help clients create a future of growth and change. Due to tremendous growth, we are hiring a Med Clinic Office Specialis t at our Tulsa location. As a member of our CRS team, you will have the opportunity to improve the quality of life for our patients by delivering one-on-one clinical guidance and support.

Benefits :

  • Competitive 2024 Market Value Salaries.
  • 4% 403B Employer "Gifted" Contribution.
  • 3% Merit and 4% Bonus Increase Potential.
  • 10 Paid Holidays, and 2 Floating Holidays.
  • Up to 3 weeks Vacation time.
  • Gym Membership Stipend.
  • Affordable Medical, Dental & Vision Plans.
  • Employer-paid Life Insurance.
  • Employer-paid Long-Term Disability.
  • Continuing Education Stipend up to $500.

Special knowledge and skills :

  • Excellent verbal and written communication skills.
  • proficient in Microsoft Office or related software.
  • Excellent organizational skills and attention to detail.
  • Excellent interpersonal skills.
  • Able to establish and maintain an effective working relationship with fellow employees, clients, and the public.
  • Ability to maintain strictest confidentiality guidelines for interactions regarding client information.
  • Ability to interface with client, administration, clinical staff, other support and the general public in a clear, polite and respectful manner at all times.
  • Practices and promotes the Sanctuary model seven commitments (nonviolence, emotional intelligence, social learning, open communication, social responsibility, democracy and growth and change.), SELF, and Tools.
  • Detailed oriented, able to handle multiple priorities, strong ability to spell accurately and able to compose letters and other correspondence in a professional manner.
  • Ability to work well under pressure meeting deadlines with efficiency and consistency while maintaining a balance between good physical and mental health and the job requirements.
  • Ability to support and promote a service environment for individuals in need of behavioral health and / or co-occurring services that is recovery focused, welcoming, and attentive to the needs of individuals who may have experienced trauma in their lives.
  • Demonstrate commitment to support and maintain a positive work environment and interact professionally with all staff within the agency and in the community.

    • Example of Position Responsibilities :

  • Answer phones and forward calls as appropriate. Answer general questions regarding agency services.
  • Greet clients and visitors; notify the appropriate persons of their arrival.
  • Schedule, reschedule physician appointments and return visits. Notify physicians of daily cancellations.
  • Create cash receipts for clients with co-pay amounts.
  • Maintain crisis line, general information; refer to calls to appropriate clinician in facility.
  • Distribute messages from the Answering Service to the Clinical Admin Assistant.
  • Provide coverage to other areas as requested by supervisor, such as making copies for other departments, alphabetizing for medical records, separating the demographics page from the application; etc.
  • Keep waiting room and office area as welcoming and respectful as possible.
  • Data entry (i.e. Systems of Care data, YIS, medical records logs, etc.) and problem-solving error in data entry.
  • Provide backup for the Intake & Engagement case manager for purpose of completing initial business paperwork and screening of clients.
  • Responsible for stocking, organization, and inventory of office supplies.

    • Physical Requirements : Must be able to move from location to location, bending, stooping, lifting 25 pounds, communicate clearly, prepare written communications, present information to other employees, process complex information within established procedures / programs, enter data to various programs. Must be able to climb stairs and access non-handicapped equipped residences / facilities.

    Drug Free Workplace Policy

    This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license does not exclude any applicants; however all employees are subject to the Counseling & Recovery Services of Oklahoma Drug Free Workplace Policy.

    EEO / AA Employer / Vet / Disabled

    Counseling & Recovery Services of Oklahoma (CRS) is committed to the full inclusion of all qualified individuals. As part of this commitment, CRS will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact Frank Jeffries, Human Resources Director by calling 918-392-5817