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Operations Coordinator Lead

Operations Coordinator Lead

BrüMateDenver, CO, United States
4 days ago
Salary
$70,000.00–$80,000.00 yearly
Job type
  • Full-time
Job description

About BrüMate :

At BrüMate, we are enthusiastic about product design and innovation. We exist to enhance everyday moments and to add excitement to what our customers love most. Inspired by equal parts inventiveness and imagination, we are a Crü of creative, fast-moving, ambitious, initiative-takers committed to doing things differently. Our operating style is fast-paced, innovative, and team-oriented. By joining our team, you will be empowered to make meaningful impacts across the organization alongside your peers. We are a DTC forward brand with a meaningful and growing wholesale business.

Reporting to the Director of Logistics & Fulfillment, the Operations Coordinator Lead’s primary responsibilities include supporting the company’s fulfillment operations by partnering with our 3PLs,  working on unexpected challenges, and focusing on the customers’ experience. The ideal candidate will be  detail-oriented, organized, possess outstanding real-time problem-solving skills, and be able to  coordinate both internally and externally on basic process enhancements

Purpose :

  • Serve as focal point for daily logistics operations needs at BrüMate
  • Be the liaison between multiple departments to keep them updated on critical inbound / outbound activity
  • Use skill-set to organize operations, focusing on continued improvement

Responsibilities :

  • Coordinate / track special projects with freight forwarder (s) (FP) and fulfillment partners (PF / UNIS);
  • Inventory checks for improperly barcoded / damaged units
  • Receiving discrepancies
  • Disposal requests
  • Creative solutions to expedite inbounds / receipts
  • Track and record financial impact to invoice responsible party
  • Retail vendor compliance operations
  • Responsible for setup of new retail partners with fulfillment vendors
  • Partnering with internal and external retail compliance partners to successfully launch  newly acquired big-box retailers
  • Record and report non-compliances to partners for correction / compensation
  • Oversight on receipt / inventory
  • Investigate and record discrepancies to either resolve missing units on inbound or back bill appropriate vendor if shortages are legitimate
  • Perform regular analysis on inventory adjustments to track against shrink allowance
  • Monitor SLA performance for fulfillment vendors in accordance with contracts
  • Hold partners accountable from a breach / financial POV
  • Manage day-to-day logistics / fulfillment needs
  • Maintain consistent communication with partners to ensure steady-state fulfillment and inbounds on all  outstanding matters
  • Track + update Marketing, Creative, and Wholesale teams on various PO / shipping updates :
  • Understand the split between Wholesale / DTC / Amazon (when applicable, IE, what is available for DTC).
  • Manage restock timelines for core / top-selling products + launch inventory arrival dates  and expected SKU / quantity split for shipments
  • Proactively communicate delays with the Marketing team as they occur
  • Assist the Supply Chain Manager with executing FOB POs from the manufacturer and Amazon FBA  shipments from domestic 3PL
  • Own forecasting and coordination with our 3PLs for Inbounds / DTC / WS / Amazon / Customization
  • Will be actively collaborating with other BrüMate departments
  • Communicate priority shipments for check-in to 3PLs + expected timelines for shipping to the Marketing team so they can update customers accordingly
  • Backorder management and allocation monitoring
  • Our Benefits :

  • Medical, dental, and vision coverage
  • Employee discounts and perks
  • Hybrid office-home schedule (3 days at the office per week)
  • Flexible paid time off
  • Paid maternity / paternity leave
  • 401k, 50% match up to 7%
  • Opportunities for career growth within a rapidly expanding, innovative company
  • For any inquiries regarding legitimate open positions, please refer directly to our official job postings via LinkedIn or email our Human Resources Director at [email protected].

    The role is required to be in Denver, Colorado.

    Exact compensation may vary based on skills, experience, and location. Salary range is : $70,000 - $80,000.

    BrüMate is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.