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Office Assistant

Office Assistant

Clover Park Technical CollegeLakewood, WA, United States
10 days ago
Salary
$47,314.00 yearly
Job type
  • Full-time
Job description

Salary : $47,314.00 Annually

Location : Lakewood, WA

Job Type : Full-time, regular

Job Number : 2526CL05

Direct Report Unit : Student Success

Department : Workforce Development

Opening Date : 02 / 12 / 2025

Closing Date : 3 / 16 / 2025 11 : 59 PM Pacific

FLSA : Non-Exempt

Bargaining Unit : CL

Position Objective

This position supports the college mission of educating tomorrow's workforce through support of Workforce Development and Career & Community Services activities serving students utilizing these department supports. The Office Assistant will provide customer service, triage student needs, respond to general inquiries regarding WFD and CCS programs and services, maintain student files and records, answer multi-line phones, respond to voicemails and emails, and assist with related WFD and CCS projects.

Clover Park Technical College celebrates the many individuals that make up our community and embraces the opportunity to learn from our differences and similarities. CPTC values equity and respect. We seek to create an environment of innovation and excellence that focuses on student success, lifelong learning, and social responsibility.

This position is represented by the Clover Park Federation of Classified Employees, Local 4789.

Duties and Tasks (Essential Functions)

Duty : Student Support / Customer Service

Tasks Include :

  • Greet visitors to Workforce Development and Career & Community Services offices.
  • Triage student / visitor needs and appropriately refer them to next steps / services.
  • Assist students with scheduling appointments with WFD and CCS staff
  • Answer multi-line phones, return calls and voicemails, and place calls as needed to students, faculty, staff, and community partners.
  • Monitor WFD and CCS general emails and respond to inquiries or refer to appropriate staff as needed.
  • Assist WFD and CCS staff with implementation of Worker Retraining, WorkFirst, BFET, Opportunity Grant, Early Achievers Grant, Passport, and other related eligibility programs by providing general information to students about eligibility requirement and application processes.
  • Provide general information regarding on and off campus resources and services.

Duty : General clerical / office duties and administrative support

Tasks Include :

  • Prepare intake application materials and handouts for the WFD and CCS offices as needed.
  • Type correspondence, photocopy, scan, and email as required.
  • Create and maintain shared files and other electronic spreadsheets as needed.
  • Maintain WFD and CCS outreach materials and travel bags.
  • Assist the WFD Director with relevant projects, other duties as assigned.

    • Duty : File Management

    Tasks Include :

  • Review WFD and CCS paper and electronic intake packets for completeness; maintain student files and records accurately and efficiently based on all WFD and CCS funding grant standards.
  • Maintain student files every month to ensure they are are neat, complete, and orderly in accordance with the filing system used.
  • Adhere to FERPA regulations with regards to student personal information and DSHS confidentiality requirements.
  • Assist WFD Director and Assistant Director with preparation of student files and records for archive in accordance following all WFD and CCS funding grant standards, SBCTC, and CPTC policies and procedures.

    • Duty : Contribute to college strategic plan, enrollment plan, and various Dept and Division goals / outcomes

    Tasks Include :

  • Seek and participate in professional development opportunities
  • Participates in equity, diversity, and inclusion efforts to help eliminate equity gaps
  • Assists with data reporting
  • Other related duties as assigned

    • Minimum Qualifications

  • High School Diploma or equivalent.
  • Six months of clerical / administrative assistant work experience in a professional office environment or educational setting.
  • Proficient with technology to include Microsoft Office Suite and Microsoft Teams
  • Ability to multitask in a busy office environment while providing professional and courteous customer service.
  • Excellent oral and written communication skills.
  • Show initiative, use good judgement and be a self- starter.
  • The ability to contribute to the college's commitment to diversity by fostering a climate of multicultural understanding and appreciation.

    • Preferred Qualifications

  • Associates Degree.
  • Strong interpersonal and communication skills including tact and diplomacy
  • Excellent organizational and planning skills with attention to detail and follow through
  • Resourceful problem solver
  • Experience with interactive social media processes and internet / electronic marketing

    • Application Instructions

  • Complete application
  • Upload Resume
  • Upload a cover letter describing your skills and experience and how they relate to the minimum and preferred qualifications.
  • Complete Supplemental Questions

    • All offers of employment at Clover Park Technical College are contingent upon successful completion of background checks which include criminal history. Information obtained from the background checks will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the specific position.

    Should you have any difficulties uploading your documents, please contact NeoGov Technical Support at 1-855-524-5627, Mon-Fri 6 : 00 AM to 6 : 00 PM Pacific Time.

    Supplemental Information

    At this time, Clover Park Technical College is not sponsoring H1-B Visas.

    Land Acknowledgement Statement

    We acknowledge that we are on the traditional land of the Puget Sound Salish peoples belonging to the Puyallup, Steilacoom, Nisqually, and Squaxin Island tribes and bands, and we honor and thank the traditional caretakers of this land. We value the tribes in our community, and the impact that they continue to make on our college to this day. For more information about CPTC's commitment to indigenous tribes, please visit .

    Why we work for Washington State's Community and Technical Colleges

    There are a host of reasons why we work at Clover Park Technical College, including the fact that we are part of a network called State Board of Community and Technical Colleges (SBTC). We are proud to be part of an institution that believes in building strong people, families and communities. Community and technical colleges help people grow their skills and talents so they can become global citizens. Faculty and staff make colleges come alive, giving each student a place in which they want to learn. You can participate in college events, clubs and committees which engage you, while college guest speakers enlighten and inspire you.

    Our History

    Clover Park Technical College is located in Lakewood, Washington. Our college has a rich history of professional and technical education dating back to the 1940s, when Clover Park School District established a War Production program, training civilians as auto mechanics, aircraft-service mechanics, ship-fitters, welders and blueprint readers. Now, CPTC offers more than forty programs in Aerospace, Advanced Manufacturing, Health Sciences, Human Services, Business, Hospitality, Science Technology, Engineering, Transportation and Trades. CPTC has two campuses : Our main campus is located in Lakewood, WA and our South Hill Campus is located in Puyallup, WA. Learn more about Clover Park Technical College by visiting About CPTC.

    Equal Opportunity Employer

    Clover Park Technical College is an equal opportunity employer and committed to principles of diversity. We consider applicants for all position without regard to race, color, creed, religion, age, marital status, national origin, sex, sexual orientation, disability, genetic information or status as a disabled veteran or Vietnam-era veteran.

    Clover Park Technical College does not discriminate on the basis of race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal. For inquiries please contact Title IX coordinator James Neblett, Associate Vice President for Human Resources & Culture, 253-589-5533, [email protected]; or Section 504 / disability coordinator Sarah Addington, Manager of Student Disability Services, 253-589-5755, [email protected]. All offices are located in Building 17, 4500 Steilacoom Blvd SW, Lakewood, WA 98499.

    Jeanne Clery Statement

    Notice of Availability of Annual Security Report : Clover Park Technical College's Annual Security Report is available online at .

    Do you have a high school diploma or equivalent?

    Choose which best describes your experience of clerical / administrative assistant work in a professional office environment or educational setting?

  • One or more years
  • Six months to one year
  • Less than 6 months

    • Which best describes your proficiency with MS Office and MS Teams?

  • Expert
  • Proficient
  • No Experience

    • Which best describes your oral and written communication skills?

  • Excellent
  • Moderate
  • Entry Level

    • Do you have an associates Degree?

    Do you have experience with interactive social media processes and internet / electronic marketing?

    Describe the climate for diversity at your present or recent employer or institution. What impact have you had on that climate?

    Required Question