Parks and Recreation Lead Aide

Job Duties : Our Commitment

Virginia Beach Parks & Recreation is dedicated to promoting healthy lifestyles and protecting our environment. We ensure all residents – regardless of their physical, social, and economic circumstances – can access our programs. As a department, we strive to enhance the quality of life for our community by improving the physical and mental well-being of our residents.

Your Role

The Parks and Recreation Lead Aide - Recreation Center Support Staff duties will include, but not be limited to :

Communicate effectively, professionally and thoroughly with the public, patrons, coworkers and volunteers.

Customer Service Front Desk- Provide customer service and assistance for the Recreation Center front desk via telephone, walk-ins, or email.

Rock Wall facilitation

Ensure that program participants have valid memberships and passes.

Assist in the supervision and training of part time staff and volunteers in order to provide leadership and direction.

Plan, lead, coordinate and supervise drop-in and structured programs in a multi-use community recreation center for participants (individual or groups) including but not limited to recreation and leisure programs, specialty equipment and / or events, contest / competitions / tournaments, birthday parties, etc.

Sell memberships and services to include processing payments, collecting revenue, and reconciling registers

Assist full-time staff with the planning of programs and the enforcement of center rules.

Supervise and ensure safety of program areas, patrons and other staff as needed.

Maintain, organize, sanitize, issue, collect, and monitor the use of equipment and supplies in order to ensure availability, proper use, and safety. Assist with monitoring supply inventory.

Implement opening and closing procedures which will include a hybrid of building and front desk responsibilities.

Conduct equipment / facility / room inspections including perform interior and exterior safety checks on a routine basis.

Initiate emergency protocols when necessary. Serve as certified First Responder

Prepare and submit incident and accident reports to immediate supervisor(s) for documentation.

Assist with compiling monthly attendance report by tracking daily attendance.

Assist with promotion of special events and programs by distributing fliers, displaying banners, posters, updating building marquee, and creating bulletin boards.

Utilize conflict resolution techniques with patrons as needed.

Transport patrons as required.

Perform indoor and outdoor set up and clean up for daily use of Recreation Center property including all programs, grounds and parking lots.

May require lifting or operating heavy equipment.

Attend formal training as assigned.

Provide facility / room tours for new patrons.

Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on the current workloads and department needs.

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The Perks

• Competitive wages
• Training / Mentoring for career advancement
• Varied Paid Holidays
• Paid Time Off
• Beach Municipal Federal Credit Union exclusively for City employees and their dependents
• Deferred Compensation Plans
• Employee Assistance Program
• Maternity / Paternity / Parental Care Leave

Official City Job Description :

There is no official City job description for this position.

Working Conditions :

There is no working conditions statement for this position.

Minimum Requirements :

High school or GED plus 6 months related experience in such positions working with individuals creating and physically conducting rock wall programs; etc.; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Requires a valid Virginia or North Carolina driver’s license in accordance with Virginia or North Carolina DMV driver’s license eligibility requirements.

Special Requirements

Rock Wall facilitation

Varied hours, nights, weekends and some holidays required. All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and / or City-wide emergencies.

Additional Requirements :

DMV Transcript : Required

CDL : Not Required

DOT History : Not Required

CPS Check : Not Required

Physical : Not Required

Respirator : Not Required

Polygraph Review : Not Required

Psychological Screening : Not Required

Attachments Required :

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