Courier - Drivers

Transports materials / supplies, equipment / furniture, and specimens for all entities of ProMedica as needed and directed. Provides mail and messenger services.

• Collects, organizes, loads, transports, unloads, and delivers items according to established schedule to meet customer requirements.
• Collects specimens, cultures, non-narcotic and narcotic medications, orders, X-rays, supplies and requisitions and delivers items to appropriate destinations.
• Maintains established department policies, procedures, objectives, quality assurance programs and safety standards.
• Operates vehicle according to Michigan and Ohio State laws and in a safe and courteous manner at all times.
• Sorts and processes incoming and outgoing mail. Collects and delivers mail, interdepartmental correspondence, supplies and other items as directed.
• Adjusts schedule to provide service for emergent, non-scheduled needs.
• Responds to concerns and requests during the course of the route, providing accurate information to personnel and customers. Performs as a communication link between departments and entities of the system.
• Answers phone calls and e mails from Dispatch, internal and external customers.
• Maintains vehicle in optimal condition to assure proper and safe operating conditions. Adheres to proper vehicle maintenance schedules.
• Records activities on logs as necessary.
• Performs other related duties as assigned or requested.
• Actively supports and participates in process improvement efforts and in team functions / decisions.
• Serves as a role model for consistent demonstration of and advocacy for PNR’s Guiding Principles and Customer Service Standards of Performance.
• Demonstrates knowledge and respects patient, service provider, and organizational confidentiality procedures and protocols.
• Maintains and protects patient rights.
• Maintains and improves personal and professional learning and development through literature, seminars, workshops and affiliations.
• Seeks and accepts education to learn new skills / competencies and maintain current competencies through educational programs, in-services, and meetings.

Job Requirements

Education :   High School Graduate or Equivalent

Skills :

License : Valid driver's license and a clean driving record, as demonstrated by a MVR in order to be covered under the Company's insurance policy

Age : Must be 21 years of age.

ProMedica