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Sr HCP Local Education Specialist.

Sr HCP Local Education Specialist.

MedtronicMinneapolis, Minnesota, US
30+ days ago
Job description

Careers that Change Lives

The Senior PACE Specialist is part of the Health Care Professional (HCP) Local Education team which is a shared service medical education team for the Americas group at Medtronic.They will work with multiple Operating Units across the Medtronic Enterprise.The Senior PACE Specialist is a trusted consultant who is aligned to the OU strategic plans and provides bold education solutions that helps drive therapy adoption and delivers results for the OU / business.

In this role, you will be responsible for executing local HCP education programs.You will play an integral role in supporting the local education strategy while collaborating with Regional Education Managers and sales teams.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

  • Manages local HCP education programs across the United States.
  • Ensures training program(s) meets company and customer objectives.
  • Manages a breadth of HCP education offerings : both HCP faculty led courses and Medtronic led Product Workshops; Didactic training (in-person, hybrid, virtual); Hands-On training (cadaveric or dry demo); Brick & mortar lab facilities, in hospitals or surgery centers, restaurants, hotels.
  • Manages Customer Experience Programs, which are promotional programs that allow customers to interact with our OU experts and leaders & highlight the benefits and features of approved technology. This can include hands-on product demonstrations and tours of Medtronic facilities.
  • Communicate with internal and external partners including physician faculty, sales leaders, and Operating Unit leaders.
  • Builds / maintains positive relationships with peers and colleagues across organization levels.
  • Coordinates in a fast-paced environment in an organized manner while meeting deadlines.
  • Incorporating program management best practices in all aspects of work.

In addition, the Senior PACE Specialist must :

  • Ensure all timelines and deadlines are met to deliver successful program execution.
  • Extensive direct, face to face customer contact and interaction.
  • Must thrive in a fast paced, nimble environment while maintaining high workloads.
  • Flexibility to Travel - Travel approximately 50% of the time.

    • Must Have : Minimum Requirements

  • Bachelors’ degree with 4+ years of experience in an education, program management, event management, sales, clinical, or marketing OR Advanced degree with 2+ years of experience.
  • Medical industry experience required.

    • Desired / Preferred qualifications

  • 2+ years of experience working with clinicians.
  • Excellent customer service skills
  • Proven ability to build / maintain positive relationships with peers and colleagues across organization levels.
  • Excellent interpersonal, written / verbal communication skills.
  • Ability to coordinate / participate in numerous tasks / projects in a fast-paced environment in an organized manner while meeting deadlines.
  • Medtronic customer and product knowledge