Implementation Manager

A company is looking for an Implementation Manager to establish the onboarding process for clients on their platform.Key ResponsibilitiesManage a portfolio of clients to ensure successful onboardingBecome an expert in the company's operations and provide feedback for improvementMaintain timely communication with clients through calls and emailsRequired QualificationsAt least 2 years of experience in customer success, account management, business operations, or consultingDemonstrated ability to create an exceptional customer experienceStrong organizational skills with attention to detailExperience in project management and cross-functional collaborationAble to multitask effectively across various clients and projects