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The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.
JOB RESPONSIBILITIES
Transfers
- Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state / provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
- Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
- For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
- Enters deceased event information into proprietary software according to company procedures
- Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
Vehicle Maintenance
Washes, vacuums, and cleans vehicles ensuring vehicle is presentableFuels vehicles as necessaryFollows safety guidelines and expenditure processesMaintains personal protective and transfer supplies in vehicles including cleaning productsIdentifies vehicle engine or operating issues to management; drives vehicles for repair or inspectionminimum Requirements
Education
High School Diploma or equivalentLicenses
Current state / province issued driver's license with an acceptable driving recordExperience
At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferredKnowledge, Skills and Abilities
Ability work schedule to support business needs including weekends and nightsAbility to work on-call weekends, nights and holidays rotationAbility to lift up to 75 pounds regularly and up to 100 pounds occasionally; push / pull up to 200 poundsAbility to drive in hazardous, heavy traffic, and weather conditionsBasic computer skills requiredWORK CONDITIONS
Work Environment
Work indoors and or outdoors during all seasons and weather conditionsLocal and / or multiple location traveling requiredComply with Field dress code policyWork Postures
Frequent, continuous periods of time standing, up 6 hours per dayClimbing stairs to access buildings frequentlyPhysical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageLifting, pushing, pulling up to 75 poundsWork Hours
Working beyond "standard" hours as the need arisesLocal travel up to 100% using company vehiclePostal Code : 84106
Category (Portal Searching) : Operations
Job Location : US-UT - Salt Lake City