Medical Front Desk Receptionist / Administrative Assistant

A small, patient-focused medical office in Jacksonville, Florida, is seeking a Medical Front Desk Receptionist / Administrative Assistant. The ideal candidate will have a strong background in customer service, be a self-starter, and demonstrate a passion for patient care. Hours : 35 hours per week, 9 : 00 AM – 4 : 00 PM. Pay Rate : $22-$24 per hour.

Key responsibilities include :

Receptionist & Administrative Duties :

Greeting clients and making them feel welcome.

Answering phone calls and directing them appropriately.

Maintaining calendars and scheduling appointments.

Performing light maintenance tasks to ensure a tidy office environment.

Collaboration & Business Development :

Working directly with the Clinical Director to develop and execute ideas to bolster business, including organizing events, managing social media, and creating promotional materials.

Patient Interaction :

Taking medical histories and updating patient records.

Arranging for hospital admissions and laboratory services.

Welcoming patients and ensuring they feel comfortable.

Administrative Tasks :

Handling correspondence, billing, and bookkeeping.

Keeping patient records secure through the EMR Optimantra and marketing software.

Qualifications :

Strong background in customer service.

Self-starter with a proactive approach to tasks.

Passionate about patient care.

Excellent communication and interpersonal skills.

Ability to multitask and manage time effectively.

Familiarity with EMR systems, particularly Optimantra, is a plus.

Previous experience in a medical office setting is preferred.