Evening & Weekend Service Desk Supervisor

About The Position :

The assists students, faculty, staff, and the community in their intellectual activities by providing resources and services in support of research, teaching, and learning. We strive to help our users develop information literacy essential for life-long learning and becoming well-informed, reflective global citizens. This position is responsible for overseeing the work of student employees who assist with these functions during the evening and weekend hours. Typical hours for this part-time position include Friday 4pm-8pm, Saturday 11am-8pm, and Sunday 12pm-7pm. This position usually follows a college year calendar of late August to mid-September and late January to mid-May. Additional hours may be available at various times of the semester or year. As an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidate must demonstrate an understanding of and sensitivity to diversity, inclusion, and equity-minded policies, programs and practices.

Required Qualifications :

• Ability to work as a team player
• Strong customer service skills
• Excellent written and oral communication skills
• Strong computer skills
• Willingness and ability to work evenings and weekends
• A demonstrated ability to work effectively and collegially with faculty, staff and administrators

Preferred Qualifications :

About Our Community :

The College’s 256-acre campus sits on the edge of the city’s downtown area. Plattsburgh is home to a variety of arts and cultural venues, including the nearly 100-year-old Strand Theatre. Our active waterfront location features a small town feel combined with the advantages and opportunities of a larger urban center. The Plattsburgh area offers excellent schools, a vast health network and elder care services, along with wide retail offerings. It is an emerging home to microbreweries, wineries, community supported agriculture and more. The campus is within easy traveling distance to Montreal, Quebec; Lake Placid, N.Y.; and Burlington, V.T.

Salary $18.00 / hr minimum

Closing Date

Open Until Filled Yes

To receive full consideration, supply all requested documents by :

Special Instructions to Applicants

Review of applications will begin immediately and continue until the position is filled. Please include a cover letter of interest, Resume / CV, and contact information for three professional references. Additional information may be requested at a later step in the process. For those who have a degree, official transcripts from an accredited institution will be required prior to employment.Applicants for this position will remain active in a pool of candidates who may be contacted in order to fill a vacancy.

EEO Statement

SUNY Plattsburgh is an equal opportunity employer, committed to excellence through diversity. As an equal opportunity employer and a government contractor subject to VEVRAA, SUNY Plattsburgh complies with hiring regulations regarding sex, color, religion, national origin, disability, age and veteran status.

Pay Equity Statement

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.