Client Relations Manager

Forrest SolutionsSan Francisco, CA

30+ days ago

Salary

$75,000.00–$85,000.00 yearly

Job description

Job Title : Client Relations Manager JO-2406-557909 Job Function : Operations Manager Department : FSO State : CA City : San Francisco Date Posted : 6 / 6 / 2024 | |

Job Description : Regional Client Relations Manager

Position Overview : The Regional Client Relations Manager is responsible for managing client relationships, leading operations, guiding teams, driving business development, and overseeing the financial aspects of business operations. This role ensures stellar service delivery, client satisfaction, and retention within a high-growth business environment.

Key Responsibilities :

Client Relationship Management : Cultivate and maintain strong client relationships, ensuring high levels of satisfaction and retention.
Operational Leadership : Oversee the daily operations of the business, ensuring alignment with targets and metrics, including revenue, profitability, and compliance with corporate policies and procedures.
People Leadership : Lead and mentor a team of up to 50 employees across one or more client sites, fostering a positive and productive work environment.
Business Development : Develop and implement strategies to attract new clients and expand existing client relationships.
Financial Responsibility : Manage the financial performance of the business operations, including budgeting, forecasting, and financial reporting.
Thought Leadership : Provide insights and guidance on strategy, industry trends, and best practices to drive business growth and innovation.

Qualifications :

Extensive experience in client relations and operational leadership.

Proven track record in business development and financial management.

Strong leadership and team management skills.

Ability to deliver compelling solutions for clients and drive business growth.

Excellent communication and interpersonal skills.

Commitment to the company’s core values.

Reporting Structure : This role reports to the Client Relations Director or the Vice President of Client Relations.

Location : San Francisco, CA

Compensation : $75k - $85k base salary

If you have a passion for delivering exceptional client service and driving business success, we invite you to apply for this exciting opportunity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.