APPLICATION ENGINEER

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, youll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customers needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.

The Application Engineer position is responsible for organizing, modifying, and supporting assigned retail or commercial banking software platforms. In collaboration with our technology partners, this position will assist in the development, enhancements and QA testing of current and new systems. They work directly with end-users to coach and teach how to best utilize systems, as well as address user-support issues when they occur.

Essential Functions, Duties, and Responsibilities :

• Manage and maintain the configuration and implementation of assigned systems.
• Support the administrative needs of assigned systems.
• Develop effective testing strategies / plan relevant to projects in flight.
• Provide thorough feedback through the execution of test cases under varying criterion.
• Track system-related, defects, bug, glitches and other issues and reporting to vendors.
• Troubleshoot problems reported by users.
• Support the ongoing development of testing procedures, cases, scripts and related documentation.
• Create operating procedures and documentation for new and existing processes.
• Work with multiple teams to ensure quality throughout the software development lifecycle.
• Assist with maintaining, installing, and deploying system component upgrades as needed.
• Assist IT with maintaining system security and availability to specific users.
• Evaluate and modify system performance.
• Create and monitor support cases with vendors supporting lines of business.
• Partner appropriately with other IT departments to address any needs.

Required Knowledge, Skills and Competencies :

Industry and Work Experience :

Academic :

Benefits Available to Employees :

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment

Banking Advantages for Employees :

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

Disclaimer :

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)