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Patient Navigator

Patient Navigator

UnavailableLexington, KY, United States
1 day ago
Job type
  • Full-time
Job description

Overview

Welcome to Saint Joseph East, a 217-bed, full-service, community hospital located in a convenient setting in Lexington, Kentucky. Saint Joseph East also includes the Women's Hospital at Saint Joseph East which is dedicated to supporting the well-being of women in Central and Eastern Kentucky and serves a 16-bed Level III Neonatal Intensive Care Unit (NICU).

Whether you are an experienced healthcare professional or working toward that, we invite you to experience Hello Humankindness with us! CHI Saint Joseph Health provides you with the same level of care you provide for others. We care about our team members well-being and offer benefits that complement work / life balance such as :

Paid Time Off (PTO)401(k) and 457(b) Retirement Programs with matchingMedical / Dental / Vision InsuranceMental Health resources for you and your familyWellness Program with rewards up to $450Tuition Reimbursement for future career growth and developmentAdoption AssistanceVoluntary Protection : Accident, Critical Illness, Identify Theft and Pet InsuranceShort and Long Term Disability Free Premium Membership to Care.com with preloaded credits to support adult and child care needsEmployer DiscountsRelocation Assistance

  • Employee Referral Bonuses up to $7,500
  • Sign-on Bonuses up to $25,000
  • Education Assistance (student loan payoff) up to $24,000
  • for eligible hires and positions

Learn more about Saint Joseph East and its awards and recognitions here : Saint Joseph East

Responsibilities

Job Summary / Purpose

The Patient Navigator will act as the key non-clinical contact that identifies needs and provides information about services and processes.

Essential Key Job Responsibilities

  • Guide patients through and around barriers within the healthcare system.
  • Maintaining communication with patients, families, and health care providers to monitor patient satisfaction.
  • Direct patients to resources and manage information.
  • Coordinating screenings and appointments.
  • Arranging transportation.
  • Facilitating follow-up services.
  • Facilitating financial support and helping with paperwork.
  • Perform other duties as assigned.

    • Qualifications

    Required Education and Experience

    Bachelor’s Degree

    Two years of related experience in a healthcare environment.

    Required Licensure and Certifications

    None

    Required Minimum Knowledge, Skills and Abilities

    Strong customer service skills.

    Knowledge of medical terminology.