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Hotel Front Desk Night Auditor

Hotel Front Desk Night Auditor

Fairfield Inn by Marriott Kansas City Downtown / Union HillKansas City, MO, United States
16 days ago
Job description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities :

  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Complete additional bookkeeping, administrative, and accounting procedures as requested
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
  • Ensure all guests feel they are having an exceptional experience at the property Qualifications :
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • High school diploma or equivalent required; some college preferred
  • Great communications. and excellent customer service skills are required
  • Overnight shift; requires flexible hours Compensation : 15 - 17 hourly