Performs receptionist, certified nursing assistant (CNA), and supply management duties in the specified hospital unit. Provides coverage to other hospital units as needed.
Schedule M-F
530 AM-200 PM
MAJOR RESPONSIBILITIES & DUTIES
Performs receptionist duties including directing visitors and patients' family members; answering incoming phone calls and questions from visitors; directs physicians and other hospital personnel with locating patients or providers; utilizes strong customer services skills.
Performs administrative duties as directed
Responsible for scanning the patient chart as directed by Health Information Management.
Approves open and closed electronic medical record documents.
Assists in coordination of ancillary departments for patient care.
Assists with incoming and outgoing mail.
Responsible / coordinates for maintenance and repairs of Nurse's Station equipment (i.e. copier, fax, etc).
Orders office supplies under direction of the Director.
Responsible for ordering galley supplies, maintaining orderliness, and recording daily temperature for refrigerator / freezer. Maintains a working relationship with BTNRH Dietary Specialist.
In collaboration with nursing staff, assists with chart preparation. Assures patient rooms are setup for admissions the following day.
Ensures supply carts and procedure cart in patient rooms are stocked. Will contact Director(s), Laboratory, and / or operating room to request additional supplies, as necessary.
Contacts physician office to obtain any required document for the patient.
Performs point of care testing.
Performs EKG's as indicated.
Maintains charge capture especially for billable supplies.
Utilizes CNA skills to assist RN's in rooming patients. Assists with obtaining vital signs and reviewing the Patient Handbook with the parents.
Helps coordinate patient transfers, including preparing transport carts.
Assists nursing staff as needed in performing routine patient care (feeding, bathing, ambulation, and making beds).
Organizes nursing station as needed.
Follows hospital policy and procedures and assists in unit responsibilities for readiness for Joint Commission visits.
Maintains downtime forms.
Works collaboratively with the Patient Access Department to register patients admitted to the unit or transferring from the unit, and / or assisting with patient discharge follow-up clinic appointments, as needed.
Maintains admission / discharge logbook and census documentation where indicated.
Assists with special projects as assigned.
Provides patient care and education according to the patient population served.
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to maintain strict confidentiality in dealing with PHI and other sensitive information.
Ability to communicate effectively with members of the healthcare team.
Embodies the patient-centered, family friendly work environment culture at BTNRH.
Ability to apply strong organizational skills.
Ability to effectively use a computer, office equipment (copier, scanner) and other equipment required to complete daily tasks.
Ability to multi-task and prioritize tasks in high-stress, high volume environments.
REQUIRED QUALIFICATIONS
Minimum 16 years of age required.
CNA certification required.
BLS certification required.
Experience utilizing multiple computer systems (e.g. Microsoft, Electronic Health Record) required.
PREFERRED QUALIFICATIONS
High school diploma or equivalent preferred.
Minimum of one year of CNA experience preferred.
Diversity is more than a commitment at Boys Town—it is the foundation of who we are and what we do.
At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results .