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Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.
JOB RESPONSIBILITIES
- Greets guests and visitors, offering assistance when entering the building
- Notifies staff members when appointments arrive and escorts guests to appropriate room
- Answers routine questions associated with services, products, location directions, etc.
- Immediately notifies and involves management with customer service and security issues
- Receives deceased belongings from family and follows chain of custody procedures
- Answers, screens, and routes incoming calls to appropriate staff members
- Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
- Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
- Receives incoming mail and packages
- Maintains organized and current electronic and paper files and records, such as deeds and trust files
- May perform light typing, proofreading, data entry or printing
MINIMUM REQUIREMENTS
Education
High School Diploma or equivalentExperience
Six months general office, receptionist, or administrative support experience preferredProficient at operating telephones, fax, copierKnowledge, Skills and Abilities
Working knowledge of MS Office SuiteClear and professional speaking voice and toneProfessional interpersonal skills to handle sensitive and confidential situationsPosition continually requires demonstrated poise, tact and diplomacyAbility to work schedule including Saturday and or Sunday and beyond standard business hoursPostal Code : 33610
Category (Portal Searching) : Administration and Clerical
Job Location : US-FL - Tampa