Position : Office Services Coordinator
FLSA Status : Non-Exempt
Dept / Div Child, Family & Community Services
Location : Parent Information Network
Responsibilities :
- Assist Program Director, Educational Consultant and PIN staff with the collection, compilation and analysis of program data
- Greet and direct visitors and staff in a professional and courteous manner
- Serve as point person for reception area and telephone directory
- Prepare all correspondence, memoranda and reports in a professional and confidential manner
- Record all program data and required documentation for billing and reporting utilizing excel spreadsheet
- Maintain filing system and program database keeping it organized and up to date
- Maintain all office machinery, order program supplies and keep reception area neat and orderly
- Assist staff / families with identifying and accessing resources for client families
- Maintain resource center and market program resources to the community
- Assist Program Director with PIN budget to include all documentation needed for billing utilizing excel spreadsheet
- Prepare for monthly staff meetings and record / transcribe minutes
- Distribute consumer satisfaction surveys for DMH and BAMSI and follow-up as needed to assure high level of returns
- Oversee childcare workers scheduling.
- Act as lead editor for e-newsletter
- Act as website editor
- Must be able to create program materials, e.g. Flyers, support group calendars, etc.
- Provide courier services for the program
- Act as Financial Officer for the program.
- Assist with planning and organizing activities for PIN families working occasional nights and weekends as needed
- Perform any other work duties / projects as assigned by supervisor or designee
- Assist staff and families with agency / program policies and procedures
- Perform job duties in accordance with program / agency policies and procedures
- Execute duties to reflect reasonable safety standards. Universal precautions must be utilized and training obtained in areas that constitute risk.
Qualifications :
Must be proficient in computer skills including Word, Excel, and OutlookMust have knowledge of Power Point, Canva, PublisherMust be proficient in operating fax and copier machineMust be able to work as a professional in a highly visible, fast- paced confidential environmentMust have strong multi-tasking skills, be organized and a quick learnerMust be a team player as well as able to work independentlyMust be able to maintain a professional, friendly and courteous mannerKnowledge of human services strongly desired; having an understanding knowledge of families struggling with emotional disturbances in childrenMust have 3-5 years' experience as an administrative assistant40hrs : Mon-Fri 9a-5p