Security Operations Center Manager

Job Duties :

OUR RECRUITMENTINVITATION

Award-winning. Results-driven. Future-ready.

We believe government should be at the forefront of technological innovation. Our teams are experimenting with artificial intelligence, machine learning and other emerging technologies to conceive tomorrow's solutions. IT members are exploring options for replacing and upgrading legacy systems. Our mission has never been clearer. We understand how citizens and employees can benefit from conveniences afforded by the latest tech offerings.

Our department provides training opportunities for staff at all levels. It's critical for IT members to constantly elevate their skill sets in preparation for what's to come. We appreciate candidates from diverse backgrounds who are energized by the challenges of working in government IT.

An inquisitive imagination, purposeful passion and consistent customer-focus are all welcome traits. We aspire to create an environment where employees can do their best work.

YOU MIGHT HAVE WHAT IT TAKES. APPLY TODAY.

The City of Virginia Beach is currently recruiting for a Security Operations Center Manager. This position will provide the technical leadership for the City’s 24x7x365 security operations center (SOC). The security operations center provides the mission critical role of monitoring and triaging critical City networks, systems and services. The position will leverage creativity, technical acumen and an eye for detail to ensure City networks, systems and services are proactively managed. The successful candidate will lead the SOC team and provide the Chief Information Security Officer with recommendations on staffing, technology, metrics and alert management.

Duties for the Security Operations Center Manager will include, but are not limited to :

• Supervise, lead, and coordinate Security Operations Center (SOC) activities and staff including facilitate security monitoring, triage, alerting, and the collection of data and analysis to identify suspicious activity and improve the organization’s security.
• Apply quality assurance and standards of operation for the Security Operations Center.
• Perform critical information security services in the operation of the City's information security program including vulnerability management, security and event monitoring, threat evaluation, risk management, incident response, and compliance activities.
• Responsible for the operations of various security related applications, reviewing system architecture submittals, perform risk based analysis, and participate in security incidents, DevSecOps processes, and compliance related activities.
• Oversee all activities including staff supervision of 365 x 24 x 7Security OperationsCenter.
• Formulateworkschedulesforstafftoensurefullcoverageofshifts;reviseschedulesas necessary to cover maintenance events, facility management, and emergency situations; and assist in expeditingworkloadstomeetestablishedworkschedules.
• Documentprocesseventsandutilizationofresources.
• WorkwithIT teams andotherCitydepartments,toidentify,document,andimplementplatformsupportprocedures,productionprocedures,andnewservices. Ensure that all operational and support procedures, runbooks, and documentation are maintained in a current, accurate and usable state.
• Facilitatedisasterrecoveryrequirements.
• Perform routine quality audits to minimize SLA violations.
• Be available as the escalation point for SOC shift staff. Oversee the functioning of the SOC and assign clear responsibilities and authority to all assigned personnel. Implement both technical and professional development training plans for all assigned staff to ensure they are continually well prepared to complete both current and future assignments.
• Coordinateandassistinthemanagementoffacilityrequirementsincludingelectricalpower,airconditioning,andfire preventionsystems.
• Coordinatecustomersupportprocessduringthehoursoutsideofprimeshift;andcoordinatecustomercomplaintsandproblemevents toprovidethetimeliestresolutionoftheproblem.
• Ensuresecurityrequirementsandstandardsofoperationareapplied.Maintainpersonnelandresource records.
• Preparereportstomeetdepartmentoperationrequirements.
• Perform otherjobdutiesrequiringskills,knowledgeandphysicalrequirementsasdemandedbythoseduties described or less. Individual assignments will be determined by the supervisor based on thencurrentworkloadsanddepartmentneeds.
• This position offers a remote / hybrid work schedule arrangement within the Virginia and North Carolina surrounding areas; Primarily on-site work. The City offers a generous and competitive benefits package, which includes health, dental, and life insurance, retirement and savings plans, maternity / paternity leave, holidays, and Paid-Time-Off.
• eVerify Requirement : The City of Virginia Beach does not participate in eVerify.

CJIS / PREA Disclaimer :

Official City Job Description :

Working Conditions :

https : / / workingcondition-summary-prod.s3.amazonaws.com / B.001526.2.pdf

Minimum Requirements :

MINIMUMS : Requires a Bachelor’s Degree in Cybersecurity, Information Technology, or related technology field plus six (6) years of professional IT experience; OR any combination of education (above the high school level) and / or professional progressive IT experience equivalent to ten (10) years in fields utilizing the knowledge, skills and abilities in technology systems, systems functions and systems capabilities; and associated with such positions as Systems Engineer, Network Engineer, Database Administrator or Programmer Analyst. SPECIAL REQUIREMENTS : All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and / or City-wide emergencies. Must be available to work evenings, weekends, holidays, and overtime when required to meet operational needs. Position may require one or more Expert Level Industry Certifications specific to the work to be performed and maintain currency of those, or successor, certifications; such required certifications will be listed in the requisition that announces the vacancy.

Additional Requirements :

DMV Transcript : Not Required

CDL : Not Required

DOT History : Not Required

CPS Check : Not Required

Physical : Not Required

Respirator : Not Required

Polygraph Review : Not Required

Psychological Screening : Not Required

Attachments Required : Resume

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