Talent.com
Office Lead

Office Lead

inSync StaffingMilwaukee, WI, United States
2 days ago
Salary
$18.50 hourly
Job type
  • Full-time
Job description

Office Lead

Pay : $18.50 / hr, weekly pay

Hours : Monday - Friday, 8am-5pm (OT and weekends as needed)

Location : onsite, Milwaukee, WI 53207

Duration : Temp-to-hire

Summary :

Reporting to the Site Operations Manager, supervise staff processing consumer information for Connecticut's Husky program.

Responsibilities :

  • Ensure team meets service level agreements.
  • Monitor productivity, quality, and attendance.
  • Assist staff with urgent cases.
  • Maintain delivery quality and timeliness.
  • Identify and resolve process issues.
  • Develop policies and procedures.

Qualifications :

  • College degree and 2 years' supervisory experience in government services, preferably health and human services.
  • Effective communication skills.
  • Proficient with standard software.
  • Problem-solving ability.
  • Leadership and staff development skills.
  • Flexibility for onsite work with evening and weekend availability.
  • Benefits : (with employee contribution)

  • Health, dental, vision insurance
  • Health savings and flexible spending accounts
  • Life insurance, retirement plan
  • All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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