Medical Assistant

A company is looking for a Medical Assistant to support patient care in a virtual clinic environment.Key ResponsibilitiesCommunicate and provide support to members over chat, email, and phoneRelay member needs to the provider and correspond with pharmacies for prescription issuesMaintain confidentiality of member information in compliance with relevant guidelinesRequired QualificationsPassionate about providing excellent customer service and working with diverse populationsOne or more years of healthcare experience and knowledge of medical terminology preferredComfortable seeking support and guidance as neededExperience in substance use disorder treatment and / or behavioral health care is a plus