Admissions Coordinator

Admissions Coordinator - Skilled Nursing POSITION SUMMARY : You’ve heard the expression “you only get one chance to make a great first impression”? The Admissions Coordinator lives this expression every single day. As the first point of contact for new patients, families and the general public, this position is vital to our success! If you are an outgoing, detail-oriented healthcare profession with a passion for customer service, we invite you to apply today! DUTIES & RESPONSIBILITIES :

• Develop and manage initial contact as necessary with discharge planner, family, or responsible party to initiate tour and follow-up procedures.
• Manage the tour process using established tour practices that promote effective conversion of referrals to admissions, and ensure timely and effective tours are conducted and other staffs are trained to tour in the Admission Coordinator’s absence.
• Manage the admissions process, to include the use of all mandatory admissions paperwork, timely and accurate completion of paperwork, courteous treatment of residents and family members, and implementation of quality / expectation setting guidelines where appropriate. They also provide pertinent information about incoming residents to all relevant departments within the facility.
• Develop and implement internal in servicing of key employees regarding their role in the admissions process.
• Conduct external sales activity with current referral sources to increase census.

QUALIFICATIONS & REQUIREMENTS :