INFORMATION TECHNOLOGY SPECIALIST I

Job Description and Duties

Under California Government Code 14200, this position is eligible for hybrid telework for eligible applicants residing in California, with on-site presence required at least two times per week. Candidates who reside outside of California may be interviewed; however, the selected candidate must have a primary residency in California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded. In accordance with CSD’s Policy Directive 22-001, all telework employees utilize a shared workspace or “hotel” space when working on-site and may be required to report in-person to headquarters and / or off-site locations more frequently as determined by management. The Department reserves the right to modify or cancel telework agreements and / or conditions as needed.

As the ITS I programmer, reporting to the Chief Technology Officer (CTO) and guided by the Senior Solution Architect, the incumbent will serve as a programmer / application developer for the Information Technology Branch. Duties include analyzing, designing, programming, implementing, documenting, testing, deploying, debugging, and supporting applications.

The incumbent will work independently to provide comprehensive enterprise-wide support for system reports, interfaces, enhancements, security configuration, and delivery. Leveraging Microsoft .NET technology and low / no code platforms such as Salesforce, the ITS I will troubleshoot production issues, conduct root cause analysis, and address application bugs and defects.

Documentation of system changes, fixes, processes, and functionalities is crucial, as is collaboration with peers and customers. The position also entails providing ongoing operational support to ensure that systems meet business objectives and incorporate the latest technology trends and best practices.

To excel in this role, the incumbent must possess extensive experience in Microsoft IIS administration, HTML, JavaScript, Web programming, XML, WCF Web Services, Microsoft SQL Server database programming, and Microsoft Reporting Services. These skills are essential for executing daily tasks and implementing new program requirements effectively. The below table is a list of CSD’s systems, platforms, and middleware.

To view and / or obtain a copy of the duty statement, please click on the "Duty Statement" link on this webpage.

You will find additional information about the job in the .

Special Requirements

Please do NOT include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts.

When submitting supporting documents, PDF file format is preferred.

Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age.

Confidential information on the first page of applications submitted electronically online via the Examination and Certification Online System, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Educ ation : If you are meeting minimum qualifications with education, you must include a copy of your diploma / degree and / or unofficial / informal transcripts for verification. Official transcripts may be required upon appointment.

California State Civil Service Employee Benefits Summary Benefit Description​ ​Additional Information ​ New Employee Benefits Orientation Page

Summary review of benefits available to you as a new State Civil Service employee. ​ State Civil Service Act

Review the benefits and protections provided to State Civil Service employees through the State Civil Service Act.

Salaries and Civil Service Pay Scales

Information regarding salary ranges for State Civil Service employees, as well as the Civil Service Pay Scales, the official salaries for all state jobs.

Represented Employee Bargaining Contracts

Review the specifics of represented state employee collective bargaining contracts.

Retirement

Learn more about the defined benefit plan that is offered to state employees through the California Public Employees' Retirement System (CalPERS) based on years of service, age and final compensation. CalPERS also offers disability retirement, partial service retirement, and death benefits for eligible employees.

401(k) and 457(b) Plans (Savings Plus)

Offers a voluntary benefit that allows you to contribute to both a 401(k) and a 457(b) plan to enhance your retirement benefit. This allows you to contribute, through payroll deduction, up to twice the amount available to the private sector and most public sector employees. You can contribute on both a pre-tax and an after-tax designated Roth basis that offers you the opportunity to take advantage of tax savings now and in the future.

California State Civil Service Employee Benefits Summary - Specific Benefits ​Specific Benefits ​Additional Information

Cash In Lieu of Health and / or Dental Benefits (Cash Option)

Allows you to receive cash in lieu of state-sponsored health and / or dental benefits insurance if you have other qualifying medical and / or dental coverage through a spouse, domestic partner, parent or other source.

Common Carrier Travel and Accident Insurance – for Excluded Employees Only

Offers employer-paid accidental death and dismemberment insurance to managers, supervisors and other specified employees who travel on state business.

Commute Program

Voluntary benefits that subsidize commuting expenses for eligible employees who commute to and from work using public transportation, vanpools, or bicycles.

Consolidated Benefits (CoBen)

Provides a benefit allowance, rather than specific contribution amounts for health, dental and vision benefits. You may receive additional taxable income each month, depending on the total cost of the benefit plans you choose.

Consolidated Omnibus Budget Reconciliation Act (COBRA)

Continuation of health, dental, and vision insurance coverage as well as medical reimbursement account for employees and eligible dependents who involuntarily lose coverage.

Death Benefits

Benefits available to legal survivors and / or designees of state employees; see "Planning Ahead" handbook.

Planning Ahead Handbook | ​Dental Benefits

Offers you and your dependents preventive, basic and major dental care coverage through one of several dental plans.

Employee Assistance Program

Employer-paid program offers free professional and confidential short-term counseling and referral services to employees and their eligible dependents, as well as valuable information on a variety of topics including financial, legal, and wellness.

• 866) EAP-4SOC

California State Civil Service Employee Benefits Summary Benefit Description​ ​Additional Information

Group Legal Services Insurance

Voluntary, employee-paid plan that provides comprehensive legal coverage designed to meet most common personal legal needs. Available to eligible employees and their eligible dependents.

Group Long-Term Disability Insurance – For Excluded Employees Only

Voluntary, employee-paid plan that replaces a portion of the employee's income in the event the employee is unable to work for six months or longer due to a covered illness or injury.

Health Benefits

Offers you and your dependents a broad range of health insurance plans with the state paying a portion of the premium. CalPERS administers this coverage.

CalPERS Health and Wellness

Promotes a work environment that encourages healthy lifestyle choices, decreases the risk of illness and disease and enhances employee effectiveness and well-being.

Long-Term Care Program

Offers coverage through CalPERS for a chronic illness, frailty of old age, or a serious accident. Available to all California public employees, retirees, and their eligible family members.

Part-time, Seasonal, and Temporary Retirement Program

Offers a retirement savings program for part-time, seasonal and temporary employees who are not covered by CalPERS or Social Security.

Reimbursement Accounts

Allows you to set pre-taxed money aside in a reimbursement account to pay for certain kinds of medical and dependent care expenses. You can increase your take home pay and decrease your taxable income.

Third-Party Pre-Tax Parking Reimbursement Account Program

Allows you to deduct a specific pre-tax amount for work-related parking fees from your pay. Available to employees who drive a personal vehicle to work or to a location from which the employee commutes to work and pays for parking.

Vision Benefits

Employer-paid benefit that offers you and your dependents an annual eye examination and an allowance for frames and lenses. An enhanced vision plan is also available which provides higher allowances for certain materials and other benefits.